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I just read a PC World article concerning extensions containing malware. AdBlock was listed and I've been using the extension for some time. Are you aware of this issue? Is the extension available viz Firefox setting/extensions in question. Should I remove it?

I am unable to send emails from Thunderbird. Getting the message: An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection from xx.xxx.xx.xxx refused.

When I check my password under "Tools - Security', I only see a password listing for my 'incoming' server [that I do not have a problem with].

My out-going server setup has "Authentication" as normal password. When I try to send an email, Thunderbird does not ask for a password. Is it possible the error message refers to lack of a password? If so, is there anyway to manually add an STMP password to Thunderbird?

On my PC Thunderbirds sending/receiving mail says the mail server refused my connection. My laptop works fine. I have duplicated my laptops in/out specifications onto the PC but still nothing works. Spectrum says everything on their end is fine but can't vouch for roadrunner who is the rr in my mail address of ca.rr.com. All this started about 4 days ago. Any ideas on what to try next? Thanks.

I have a message filter that copies every sent item to a local folder when I send it. I want this in addition to the normal sent item placed in the IMAP folder.

This works fine, except that when I reply to an email and the subject is prepended with "Re: ", the copy made in the local folder is not prepended with "Re: ".

Why is this, and how can I make sure the copy in local folders is prepended with "Re: " as it is in the IMAP sent folder?

I can't send anything. I updated at 3 ish and now it says the following : "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) promail.ptd.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

My Firefox sometimes freezes in the evenings when using AOL Mail and Facebook. I put this down to my old and slow PC. But I now have a brand new PC working on Windows 11 and all seemed fine, but it happened again this evening. I then logged into Facebook using MS Edge and it was working fine.

So, after using firefox in the background to browse websites or watch videos I checked my memory usage in firefox with about:memory -> Measure and saw that youtube was consuming a decent amount >2GB (checked the main url when clicking the youtube src, it was the video on that sole tab i was watching and nothing else playing youtube in the bg) so i closed that tab, waited a bit and re-measured but then see that the memory usage for youtube rose about 200MB... and the website for youtube is that same url for the tab that i just closed (when checking the src in the results for Measure). I've been revisiting the about:memory page, reloaded it and re-Measured and youtube is STILL THERE. Even now, 10 minutes later i still see youtube there, with none of my tabs running youtube.

If i close firefox entirely and re-open my tabs then it'll very likely fix it but this has to be a major issue no? I shouldn't have to close the entire browser program just to fix a website visit, which is youtube of all websites.

As of this moment, firefox, with 8 tabs open, is consuming 4,452.99MB (~4.5GB) where 2.5GB is youtube for that page i closed.

I don't know if sharing memory reports from the about:memory page give my cookies away or leave me open to a similar vulnerability so I won't share it unless a dev or similar asks for it but for now, I've included an image showing all the tabs i have open on firefox, 2 windows.

Where are my shortcut tiles? I used CCleaner and they all disappeared and I can't get them back even though I make sure they were on and have 2 rows selected and restarted my computer since. This happened last week and still no sign of them. See pic for reference.

Hello Firefox Support Team,

I’m writing to report an ongoing issue I’ve been experiencing with Firefox over the past few months.

Within the last four months, Firefox has logged me out of every account I was signed into on three separate occasions. Each time this happens, all saved sessions are cleared and I have to sign back into every service again manually.

I haven’t intentionally cleared cookies, site data, or browsing history, and I’m not using private browsing when this occurs. This behavior is disruptive and I’m concerned there may be a settings issue, bug, or conflict causing Firefox to remove my sign-in data unexpectedly.

Could you please advise what might be causing this and what steps I can take to prevent it from happening again? I’m happy to provide additional details such as my operating system, Firefox version, or troubleshooting steps already attempted if needed.

Thank you for your time and support.

Best regards, Luka

Firefox installed a new version and my stuff has disappeared. I don't recognize the window at all. I have tried the "restore sessions" but I'm told it can't happen. I need my stuff back.

Hi, for years I have had subfolders I created under a major folder called Archive [not the Archives folder you have]. The subfolders have names of people or organizations or topics and are in alphabetical order. Until this year, when I created a new subfolder, it automatically sorted to its alphabetical place [or, perhaps I had the option of sorting when I right clicked the major folder]. But for some months, I no longer have that option and have to laboriously drag the folder into its place among hundreds of other subfolders, which I find difficult. (Sorry--I have aged.) I must have missed some new thing I have to do--???

For months I've been trying to sync my FF bookmarks between my android phone and my pc and vice-versa. And with no avail. I've looked at so many, many answers and upon trying them with no avail but, frustration. Surely, an extension for droid FF could be developed to freely sync bookmarks between a droid and a pc and from pc to droid.