Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox doesn't clear my history after I clear it.

  • 2 ప్రత్యుత్తరాలు
  • 11 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 4 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

more options

After I clear all the history and go to the history library, it appears to have been cleared, but if I search for something while still there, pages that I have visited appear. I searched using the letter "a" since it is found in almost all domain names, and then it showed me all the pages I visited from the 9th of August to the 19th of October 2013. Why is this, and how do I fix it?

After I clear all the history and go to the history library, it appears to have been cleared, but if I search for something while still there, pages that I have visited appear. I searched using the letter "a" since it is found in almost all domain names, and then it showed me all the pages I visited from the 9th of August to the 19th of October 2013. Why is this, and how do I fix it?

న JonathanMcLean చే మార్చబడినది

ప్రత్యుత్తరాలన్నీ (2)

more options

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Please report back soon.

more options

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.