laptop shut down during firefox update and now will not start up - did a uninstall and reinstall and still will not start up
firefox was installing an update and i accidently hit the power button and so it shut down in the middle of the update. after i started my computer again, firefox would not start up. i tried to download it hoping the update would complete but it still would not start up when i clicked on the icon. so i tried to delete it and it would not delete said it was open, so i shut down and restarted the computer. then it deleted using the control panel remove program option. after that i logged onto IE to mozilla.org and downloaded it, afterward it still would not open up or connect to the internet.
ప్రత్యుత్తరాలన్నీ (2)
Hi meekprm-
It sounds like you've tried to do the right thing- by uninstalling and then reinstalling. I'm hoping that you can look over the steps I usually suggest and see if there is anything different that may help you get a fresh version of Firefox installed.
- Get the latest version: http://www.mozilla.org/en-US/firefox/new/
- Uninstall your current Firefox version.
- Do not remove personal data when you uninstall the current version.
- Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
- Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
- Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
Hope that helps!
న rbillings చే మార్చబడినది
Today my firefox wouldn't open for the very same reason! I didn't uninstall and remove the files of my older version because I was afraid I would delete my bookmarks.
I got the new updated firefox, but I was wondering... If I delete the older firefox entirely, would I lose the book mark? How can I recognize in my older Firefox folder what's my personal data/bookmark and what is not?
I was also thinking about getting the older version of firefox somehow because I'm not satisfied at all with the newer version.