Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I got message indicating there was a revised version of Firefox so I clicked on the button to allow the upgrade to happen. Now I find it is a beta version (5.0) of Firefox. I do not want to be a beta tester and want to go back to the previous version.

  • 3 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 4 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Helper7677

more options

When I tried to give this as feed back, nothing happened when I clicked on the "Submit Feedback" button.

When I tried to give this as feed back, nothing happened when I clicked on the "Submit Feedback" button.

ప్రత్యుత్తరాలన్నీ (3)

more options

The Final Release version of Firefox 5 was released on June 21, 2011.

To check which version your have currently installed, do the following:

  1. click Help > Troubleshooting information
  2. on the new display, next to ""Build Configuration", click the link shown (the link should be: about:buildconfig)
  3. on the page with the title about:buildconfig, click the link next to "Built from"
  4. this display should show "FIREFOX_5_0_RELEASE FIREFOX_5_0_BUILD1" if it is the Firefox 5 Release version released 2011-06-21; mine is highlighted in yellow.

What does yours show on that last page?

న Helper7677 చే మార్చబడినది

more options

It is possible that you are still on the beta update channel if you ever installed a Firefox 4 beta version or a release candidate.

You can check that by looking at the pref app.update.channel on the about:config page.

If the value of that pref is beta then it is better to download and install the latest Firefox 5 release.


To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.
You can use the Filter bar at to top of the about:config page to locate a pref more easily.

more options

You were most likely updated from Firefox 4 to Firefox 5 Release version since it happened this week.