Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Data usage

  • సమాధానాలు లేవు
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 2 వీక్షణలు
more options

Hi there,

I have been using Firefox browser for Android for many years now, and have generally been very happy. I don't want to use another browser if I don't have to.

The last couple of days though, the app has started to use large amounts of cellular data, yesterday over 60 GB in a couple of hours. Also drained the battery fast. Was in a meeting, so didn't notice it at first, I then turned off mobile data settings, and forced closed the app.

There were no tabs with video playing in the tabs, so no idea what tab(s) caused the issue. The data usage settings showed almost all usage was in the foreground.

I thought closing the app, and restarting the phone would solve the problem, but when I opened the app again, the same thing started to happen. The speed of using data was high, and I had to close it again. No indication of any tab or website causing the issue, only had a few open to test.

Now I don't know if I could trust the app again, at least not without finding the issue. I have unlimited data, but the speed is reduced after a certain number of GB used, so have put a limit and notification on data usage now anyway.

Have any of you experienced the same problem? And if so, how did you solve it?

Hi there, I have been using Firefox browser for Android for many years now, and have generally been very happy. I don't want to use another browser if I don't have to. The last couple of days though, the app has started to use large amounts of cellular data, yesterday over 60 GB in a couple of hours. Also drained the battery fast. Was in a meeting, so didn't notice it at first, I then turned off mobile data settings, and forced closed the app. There were no tabs with video playing in the tabs, so no idea what tab(s) caused the issue. The data usage settings showed almost all usage was in the foreground. I thought closing the app, and restarting the phone would solve the problem, but when I opened the app again, the same thing started to happen. The speed of using data was high, and I had to close it again. No indication of any tab or website causing the issue, only had a few open to test. Now I don't know if I could trust the app again, at least not without finding the issue. I have unlimited data, but the speed is reduced after a certain number of GB used, so have put a limit and notification on data usage now anyway. Have any of you experienced the same problem? And if so, how did you solve it?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.