How can I tell if my internet problem is caused by firefox, my computer, or my internet connection?
At certain times of the day (usually only late at night), my internet becomes unusable. The websites take so long to load that they just time out (or I give up). It happens periodically in the early evening as well (I just tried to watch a two-minute video and it took me half an hour). I can't tell if the problem is caused by firefox, my computer, or my internet. What can I do to determine where the problem is? Thanks!
ప్రత్యుత్తరాలన్నీ (2)
You have several issues.
- 1
Your System Details shows;
Installed Plug-ins
Adobe Shockwave for Director Netscape plug-in, version 12.1.1.151 Adobe Shockwave for Director Netscape plug-in, version 12.0
Having more than one version of a program may cause issues.
Flash is notorious for not cleaning out the older version as part of an update. Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.
Flash Player v15.0.0.223 http://get.adobe.com/flashplayer/ Shockwave Director v12.1.4.154 http://get.adobe.com/shockwave/
- 2
Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.
- 3
Contact you ISP, and have your service checked. Do it now, and the next time it happens.
- 4
Are you using wireless? Unplug the modem for 10 seconds.