Thunderbird Community Forum

I have had an ongoing problem with Thunderbird being unable to log into the various mail servers that I use. I've tried repeatedly to solve this problem and have been able to cure it in the past by clearing the cache, but it recurs over and over again. I cannot keep wasting my time like this. I'm an independent contractor and I need to be able to use my e-mail client consistently. I've got work to do! This morning, it's suddenly decided that it cannot log into any of the three services that I use.

Is there a lasting solution to this problem? If not, please tell me and I'll move on peacefully, but please don't keep me chasing my tail for something that cannot be fixed.

I use Thunderbird on my desktop and laptop, both Windows 7, with 3 Gmail accounts. Recently I started having problems with one account on the laptop but not on the desktop. Settings for all 3 accounts are/were identical. I deleted the one account and tried to add it again: with following error message:

     "Unable to log in at server. Probably wrong configuration, usrname or password.

I then added account manually without a password. I cannot access the email account and dont get an option to enter password and error is:

    "Sending of the message failed.
     The message could not be sent because connecting to Outgoing server (SMTP) .gmail.com failed. The 
      server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server 
      (SMTP) settings are correct and try again."

Yes SMTP setting is correct

This message also pops up:

    "Authentication failure while connecting to server imap.gmail.com"

I have no problem accessing all 3 email accounts on my desktop or phone either Please assist

Bonjour à tous. Je suis client orange. Depuis une dizaine de jours maintenant, je n'arrive plus à recevoir mes mails sur thunderbird. Il m'a d'abord demandé de recomposer mon mot de passe, chose qu'il ne fait jamais. Puis je n'arrrivais pas à me connecter. Il me noté mot de passe incorrect ou identifiant. Puis au bout de deux jours, alors que je n'avait rien fait mes mails sont arrivés. Et depuis le 16 juin, à nouveau le même problème. j'ai reçu mes mails mais je ne pouvais pas en envoyer. Là je n'ai rien retapé comme mot de passe, rien changé. J'ai juste attendu et ce matin, alors que plus rien ne se passait depuis le 16, mes mails sont arrivés et j'ai pu en envoyer un.

Quelqu'un serait il me dire si le problème vient d'une mise à jour de thunderbird, ou de mon opérateur orange, ou même de mon anti virus norton.

Merci