Thunderbird Community Forum

Trying to send an email and I get a message that says login to outlook.office365.com failed. Ive reset my password to make sure it was correct and Im still getting the same message

I have figured out how to make an email address group.

When I am sending to the group and I add the group name to the "to" line, how do I get it to fill in the email addresses rather than the group name.

Spammers may know how to send messages using my secure email server. Is there any way that Thunderbird can help me by filtering my OUTGOING (SMTP) messages to make sure they include a specific code phrase? If they don't include the phrase, they should not be sent, and I should be informed that this misuse of my server is happening.

I have set up Syncing on Firefox and it was simple but I can't figure out how to do it in Thunderbird. I am recovering from a PC Reset and want to ensure I do not lose anything if I have to have my Iaptop sent away to be repaired.

I spent a long time looking for an email today. I sent it earlier in the day so was looking at the latest messages with todays date. I eventually found it after srearching for the Subject. The message was threaded but the message showing was from a few days ago. That was when I noticed the little arrow. That was when all was revealed. The version of TBird I used until I Reset PC last week did not have settings like that.

Please hep me.

I didn't know which Topic to choose so if its wrong please change it.

So a client ask me for help, started out as not being able to open attachments on many emails. I made a back up prior trying anything, but was not able to copy over a 'sent' file (19gb) and global-messages-db.sqlite (803 mb) I tried doing repair on the mail boxes and deleting the global-messages-db.sqlite file (read it will rebuild. But now years of emails are missing completely. this is beyond me, mailbox file is still large and wondering if there is a pro that knows how to recover from this.

TB 128.3 did not work in Mac OS 15.0 Sequoia. So I called Apple, and they helped me re-install TB. It works fine now, but the layout looks weird. Instead of

Subject of message on left sender in middle date on right

I now get

Subject of message on left sender underneath date on right

How can I fix it? It is using a lot of white space around everything

Thank you

E.

Every email in my inbox received before 9/17/24 at 11:30am is blank with no content. I am using Thunderbird on a 2017 iMac. I can see the affected emails on my iPhone just fine. I have to gmail accounts that are working fine a well. The email address is barrack@battenkillbicycles.com.

I'm running for quite a time Thunderbird on Windows up to Win11 without any problem. For about 3 years I'm using the same TB profile in dual boot environment with Linux Mint (v21 until last week and now version 22). I understood why I didn't get access from Linux side after the latest TB update in Windows as obviously the file structure and other things had changed to make it incompatible to elder versions.

However, as Linux is now my normal working environment, I've tried it again after upgraded my system to Linux Mint 22 Cinnamon 6.2.9 , kernel 6.8.0-44-generic and failed again, having the same error message when starting the profile: "Thunderbird is already running, but not responding. To use Thunderbird, you must first close the existing process, restart your device, ore use a different profile. "sudo killall Thunderbird" didn't find a running process.

I've tried importing everything in a new profile, which worked (more or less), but failed with all attempts getting access to my local profile. A local profile appears after importing but contains no data, trying to import its data separately doesn't trigger any error message when just ticking "E-Mail", but nothing is imported. When ticking "E-Mail" and "Settings", I'm getting a red alert that asks me to look into the error console which doesn't help either.

What can I do ????

Forum says you need a screenshot to help diagnose but Thunderbird doesn't allow screenshot of settings... So, Server Settings:

 Server Type:  IMAP Mail Server
 Server Name: imap-mail.outlook.com  Port: 993

Security Settings

 Connection security:  SSL/TLS
 Authentication method:  Normal Password

Running Thunderbird 115.10.1 (32 bit) Outgoing Server (SMTP) Settings Microsoft Live Hotmail - smtp-mail.outlook.com (Default) Windows 11 Home V 23H2

I've tried everything I can think of and read/tried lots of suggestions including turning off firewall, password changes, etc. I don't recall any updates or changes to anything when the problem started several days ago. Exasperated. Thanks for any help.

(PS - I do, on occasion, send a few $ to Mozilla. ;-) Thanks for your time.

Hello: t-bird 128.3.0 esr 64bit. W11pro laptop (dell). MalwareBytes Team up & running & up to date, many yrs. Problem: an attachment, which I tried to completely remove, keeps "coming back" in emails, in a specific inbox (only 1 inbox, of 1 acct). Other t-bird mail accts do NOT have this issue. -The "coming back" means that I delete the attachment and empty the t-bird trash. The attachment then plants itself in another email. -Once planted in an email, it appears the attachment completely erases the body of the text of the body of the email. -The attachment, when opened, is an image of a family. That is it. It is not of any family we know. It is always the same family. -I "found" the attachment (using a search program) by name, "img_2068.jpg" . Deleted what I thought were all occurrences of this file on the laptop, which were only 2 files, both in temp folders. I deleted all temp files from the laptop, emptying the w11 trash & also running w11 file deletion apps. Malwarebytes has never detected this corrupt image file. -After making all those deletions, I ran the search and the search prog did not detect the file. But I reopened t-bird and the corrupt attachment has attached itself to another email, and the same behavior recurs (I delete attachment, corrupt attachment attaches itself to another email).

-Also please note, the emails that had the corrupt attachment attached (have been previously not having any attachments), do exist on the mail server (imap), where you can see the the message body/text. And again, once the corrupt attachment infects an email, in t-bird, that email's body/text goes blank, there is no longer any message to be seen. There is just the attachment notice at the bottom of the email border, to be clicked on to open.

Is the only solution to completely back up all the t-bird accts (address books, sent, drafts, etc.) and reinstall t-bird program (and/or profiles) ? Or, would an "easier" way work (or has worked), like simply deleting the inbox of the "infected" account? I would then download the uncorrupted emails from the imap server in a new inbox. But I don't know where to find this corrupt file, there is apparently no "attachments" folder for t-bird. And again, searching by corrupted attachment file name, and removing it as above, has apparently NOT removed all instances. I don't know how else to find it.

Please advise. Thank you.

Hi there

I created a new folder in Thunderbird. It asked me where I want to put the folder. I accidentally chose my email address folder instead of the local folder. Now under inbox I have drafts, sent, archives, spambucket and the new folder. I tried to delete the folder. I get the message " are you sure you want to delete the folder. "I click on delete folder. Nothing happens.

Hi,

My emails have stopped coming through and the notification boxes state that the username and password are invalid, although nothing has been changed.

Are you able to advise.

Many thanks.