I lost all my tabs

So my browser pages weren't loading so I went to my windows 10 settings app and went to "Apps" and then I clicked on FireFox to uninstall it but it gave me an option to "… (மேலும் படிக்க)

So my browser pages weren't loading so I went to my windows 10 settings app and went to "Apps" and then I clicked on FireFox to uninstall it but it gave me an option to "Refresh" it and so I did that and it fixed the issue I was having but ALL my tabs are gone and I NEED them back. Please tell me there's a way to get them back. I think I even had important ones to. ;-; ;'(

Asked by jillv46 4 நாட்கள் முன்பு

Last reply by FredMcD 4 நாட்கள் முன்பு

Lost bookmarks

I reinstalled windows on my pc. After reloading Firefox I signed in and not all my bookmarks were there. I clicked on restore/import. There was only 1 date available. Jan… (மேலும் படிக்க)

I reinstalled windows on my pc. After reloading Firefox I signed in and not all my bookmarks were there. I clicked on restore/import. There was only 1 date available. Jan 5. I clicked it and now all my bookmarks are gone. I have gone through the help and still no luck. How can I get my bookmarks back?

Asked by douglasosborn74 1 வாரத்திற்கு முன்பு

Last reply by FredMcD 1 வாரத்திற்கு முன்பு

Firefox loses passwords every time the program closes

I decided to clean up my password file and get rid of hundreds of logins that were no longer active. I exported the passwords to logins.csv and Removed all passwords fr… (மேலும் படிக்க)

I decided to clean up my password file and get rid of hundreds of logins that were no longer active.

I exported the passwords to logins.csv and Removed all passwords from Lockwise. Then I imported the CSV file into a spreadsheet and edited the file, and exported a new copy of logins.csv.

Since FF Lockwise would not allow import from csv files, I imported the csv file into Chrome, then I opened FF and Imported passwords from Chrome. This was successful, with a total of 592 passwords imported.

But every time I close FF the next time I open it, all passwords are gone. The logins.json file and the logins-backup.json file are in the profiles folder C:\Users\Jerry\AppData\Roaming\Mozilla\Firefox\Profiles\04bmixuw.default.

I turned off SYNC but this didn't help; I turned SYNC back ON but it didn't help either.

This is now driving me crazy. Can anyone explain how to stop this insanity?

FYI I tried to upload images but the Upload Image feature never worked. Little circle kept spinning.

Asked by jburg1254 2 வாரங்களுக்கு முன்பு

Last reply by cor-el 1 வாரத்திற்கு முன்பு

Passwords gone, addons disabled after Windows 10 update

All of a sudden, my Firefox was completely empty. All my passwords were gone, but managed to get them back from another browser. I thought all my addons were gone as well… (மேலும் படிக்க)

All of a sudden, my Firefox was completely empty. All my passwords were gone, but managed to get them back from another browser. I thought all my addons were gone as well, but it turned out they were all disabled for some reason.

My Windows version that effed things up (I don't know, but it's the only thing that changed) is 20H2 19042.1348.

Asked by pepeu 4 வாரங்களுக்கு முன்பு

Last reply by FredMcD 4 வாரங்களுக்கு முன்பு

Lost Firefox Sync Info

Hello, Today I got a notification that wanted me to reset my profile for security reasons. I didn't know this change would require me to reset my password and that I woul… (மேலும் படிக்க)

Hello,

Today I got a notification that wanted me to reset my profile for security reasons. I didn't know this change would require me to reset my password and that I would lose everything on my account. Is there a way to retrieve my account settings, such as bookmarks? Thanks.

Asked by mikecmassaro 1 மாதத்திற்கு முன்பு

Last reply by FredMcD 1 மாதத்திற்கு முன்பு

Firefox logins & passwords

Hey, All of the saved logins and passwords are gone while the bookmarks remain. I noticed that logins and passwords disappeared after the computer turned off unexpectedly… (மேலும் படிக்க)

Hey, All of the saved logins and passwords are gone while the bookmarks remain.

I noticed that logins and passwords disappeared after the computer turned off unexpectedly due to low battery and unstable power connection couple times in a few minute interval.

How do I get back logins and passwords?

Asked by hoops1 1 மாதத்திற்கு முன்பு

Last reply by FredMcD 1 மாதத்திற்கு முன்பு

Reinstating bookmarks and Reading List from Firefox v92 to Firefox v94

Today I was forced to erase my hard disk and reinstate / reinstall the entire operating system on my MacBook Pro [from my back-up] ... in doing so I was upgraded to Firef… (மேலும் படிக்க)

Today I was forced to erase my hard disk and reinstate / reinstall the entire operating system on my MacBook Pro [from my back-up] ... in doing so I was upgraded to Firefox v94 [from Firefox v92] and all my bookmarks and folders and my reading list were lost ... btw I had no option, no alternative was offered ...

Is there some way of salvaging the bookmarks, folders and reading list from v92 and importing them to v94?

I thank you kindly in advance for your advice

Asked by PilgrimHikerGal 1 மாதத்திற்கு முன்பு

Last reply by FredMcD 1 மாதத்திற்கு முன்பு

toolbar missing and won't restore

last night was a firefox update??? today, all of my bookmarks and toolbar is gone. i've followed the RESTORE option and get an error stating that the function cannot proc… (மேலும் படிக்க)

last night was a firefox update??? today, all of my bookmarks and toolbar is gone. i've followed the RESTORE option and get an error stating that the function cannot process the backup file. WTF Firefox ... I have over 1300 bookmarks and use most of them regularly. help me fix this!!! ::crying::

Asked by tamlindner 1 மாதத்திற்கு முன்பு

Last reply by FredMcD 1 மாதத்திற்கு முன்பு

latest Firefox upgrade

How do I get the previous version of Firefox back? I woke up this morning to a completely different website than when I went to bed last night. Whoever thinks this upgr… (மேலும் படிக்க)

How do I get the previous version of Firefox back? I woke up this morning to a completely different website than when I went to bed last night. Whoever thinks this upgrade is an improvement is nuts. It took me 2 hours just to TRY to set it up as I had it including getting past the initial instructions for "refreshing" Firefox (no explanation provided for why it was even necessary), finding my bookmarked sites, setting up my preferences. Even though I have turned the popup blocker on, I lose the top quarter of my screen to an unwanted Walmart ad that I can't turn off. It follows me down the page, popping up in different places. There are also smaller ads that are unwanted, annoying, and impossible to block. And as for your "educated guesses", you guessed wrong. I'm a user not a techie. Right now the best solution seems to be deleting Mozilla products and moving to Chrome or Edge.

Asked by NCampbell 2 மாதங்களுக்கு முன்பு

Last reply by FredMcD 2 மாதங்களுக்கு முன்பு

Videos do not load in Firefox

MAC OS Monterey Verrsion 12.0.1 but problem preceded this update Tried all suggestions listed but the problem persists. All videos function in Safari. eg: https://www.msn… (மேலும் படிக்க)

MAC OS Monterey Verrsion 12.0.1 but problem preceded this update

Tried all suggestions listed but the problem persists. All videos function in Safari.

eg: https://www.msn.com/en-ca/video/topvideos/alarm-clock-goat-wakes-owner-with-terrifying-scream/vi-AAQ7Khx

Asked by beck.art 2 மாதங்களுக்கு முன்பு

Last reply by FredMcD 2 மாதங்களுக்கு முன்பு

Primary password help - password never set, but I need to enter it?

Laptop had issues booting (icky Dell and Windows 11). When I rebooted and opened Firefox, I was prompted with a Password Required dialog box and a request to "Please ent… (மேலும் படிக்க)

Laptop had issues booting (icky Dell and Windows 11).

When I rebooted and opened Firefox, I was prompted with a Password Required dialog box and a request to "Please enter your Primary Password."

I've never set a primary password, or a master password when that term was used.

I've seen I can reset my primary password, but I lose my saved logins. I know that's not too hard to re set up....

But why am I being asked to enter a password I've never set?

Firefox for Windows Version 93.0 (64-bit)

Asked by rob.elli 2 மாதங்களுக்கு முன்பு

Last reply by cor-el 2 மாதங்களுக்கு முன்பு

no trace of logins.json on update

Have update from 89.0.2 to 93.0 today, and like many others it seems been caught out by the assurance that passwords & logons would automatically be transferred. I've… (மேலும் படிக்க)

Have update from 89.0.2 to 93.0 today, and like many others it seems been caught out by the assurance that passwords & logons would automatically be transferred. I've found the advice about copying key4.db & logins.json from the Old Firefox data folder that has appeared on my desktop. The problem is I can see key4.db but there is no trace of logins.json. I have show hidden files enabled. Have tried searching the folder and still got no trace. NB there was also no logins.json in new profile folder until I created an account for this support posting, although I realise it may not create until a log on is saved.

The issue is the missing passwords are computer generated and only saved in my firefox browser, and there were definitely some saved with usernames etc.

I noticed a comment that logons.json is a text document. I only have 4 of those - AlternateServices, pkcs11, SecurityPreloadState & SiteSecurityService State. I assume none of these could be logins under a different name?

Asked by krffji 3 மாதங்களுக்கு முன்பு

Last reply by mr.speedlight 2 மாதங்களுக்கு முன்பு

Lost Passwords

Every week to ten days Firefox loses all the passwords I have createdand stored in the browser. This has now happened for the fifth or sixth time without me having done a… (மேலும் படிக்க)

Every week to ten days Firefox loses all the passwords I have createdand stored in the browser. This has now happened for the fifth or sixth time without me having done anything different. I have been using Firefow for over ten years and found it to be reliable and excellent however over the last months it is no longer reliable, extremely slow and hangs. On top of that I now have this recurring issue with saved passwords. The version is apparently up to date and I don't think has been updated within the last two days, but so frustratingly it seems you have taken an excellent product and turned it into a steaming pile of dung.

If I can't get this issue resolved effectively and immediately I really dont't see the point in continuing to use the product as I'm spending too much time trying to resolve issues that were never before a problem.

Asked by da-vigo 3 மாதங்களுக்கு முன்பு

Last reply by cor-el 3 மாதங்களுக்கு முன்பு

Logins disappear

My logins in Firefox Lockwise keep disappearing. I can sync from my iPhone to get them back. But they continue to disappear on my computer. What can I do to make it stop … (மேலும் படிக்க)

My logins in Firefox Lockwise keep disappearing. I can sync from my iPhone to get them back. But they continue to disappear on my computer. What can I do to make it stop disappearing?

Asked by tom.gillem 3 மாதங்களுக்கு முன்பு

Last reply by FredMcD 3 மாதங்களுக்கு முன்பு

not able to retrieve any data after a reset

not able to retrieve any data after a OS reset, already tried syncing. I have lost all the bookmarks of over 10 years and saved passwords. Please help.

Asked by Prashant 3 மாதங்களுக்கு முன்பு

Last reply by FredMcD 3 மாதங்களுக்கு முன்பு

Synchronization on other Firefox with "Key Sync"

Hello to all, I'm a "beginner" on Mozilla sorry if my question seems stupid, moreover, English is not my mother tongue. Mozilla is my main browser since 12 years. I had a… (மேலும் படிக்க)

Hello to all,

I'm a "beginner" on Mozilla sorry if my question seems stupid, moreover, English is not my mother tongue. Mozilla is my main browser since 12 years.

I had a 2011 mac (personal) on which I had a bunch of bookmarks and passwords saved since 2011. I had Sync enabled back then and have a Firefox Sync key (8 series of 4 numbers/letters). On another Mac (for work), much more recent, I also use Mozilla and I created an account (with my email address, the same one I probably used in 2011) as soon as I installed Mozilla.

I have the impression that in the meantime the way "Sync" works has changed (before with a key, now with a login/password).

My problem is the following : my personal Mac broke (impossible to turn it back on) and I would like to be able to recover my bookmarks by posting them on the new Mac (pro), but... I can't find anywhere where I could enter my Firefox Sync key. I can "log out of my account" or "connect another device" but nothing else. When I log out of my account, I can log back in but only an account with an email (the only thing it asks me is an email).

Would you have an idea how I can get my bookmarks back? I had a hundred of them, very well organized, for professional purposes and I really need them. How can I keep my account (with my email) and add my bookmarks saved on my Key Sync ? (if needed, I can migrate all my actual account (profesional) on Google Chrome and start again on Firefox with my Key Sync but, I can't find how..)

Thank you very much for your help and advice

Asked by estelleportassau 3 மாதங்களுக்கு முன்பு

Last reply by FredMcD 3 மாதங்களுக்கு முன்பு

  • Archived

THE NEW FIREFOX UPDATES HAVE QUIT REMEMBERING MY LOGIN INFORMATION

The last Firefox updates have suddenly created havoc. None, absolutely none of the websites that I frequently visit will have my login information saved even though when… (மேலும் படிக்க)

The last Firefox updates have suddenly created havoc. None, absolutely none of the websites that I frequently visit will have my login information saved even though when I view logins in the settings mode, they are all listed there with the correct passwords. I am not technical and would sincerely appreciate a tutorial of some kind as to how to correct this egregious oversite on behalf of the Mozilla team.

Asked by c13563 6 மாதங்களுக்கு முன்பு

Last reply by FredMcD 3 மாதங்களுக்கு முன்பு

New install over an outdated version of Firefox,

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The … (மேலும் படிக்க)

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The forum tried to help me with this a while back, but it was deemed not to be possible, and the best way would have been to do a fresh new install, but there was noway to save log-ins/passwords bookmarks. My devices all have the Firefox sync and that is so far working well. My question is, if I dragged my PC's Firefox into the present by performing a fresh new install, would my synced items install ok....after invoking the Sync feature on the new install. Logic tells me this should be so, as it worked ok with the new iPad, but I know from experience that logic doesn't always come into play. (Windows7) Many thanks

Asked by Fozzie777 4 மாதங்களுக்கு முன்பு

Last reply by cor-el 3 மாதங்களுக்கு முன்பு