Firefox Process Still Running After Close

It appears that I have a zombie Firefox browser running because when I close the browser using the top right 'X' button, the Firefox processes are still running when I ch… (மேலும் படிக்க)

It appears that I have a zombie Firefox browser running because when I close the browser using the top right 'X' button, the Firefox processes are still running when I check Task Manager.

If I end the Firefox task and reopen Firefox the first attempt seems to be stuck crashing because there's no crash log, but I can see in the task manager there's a crashhelper. A second attempt opens just fine, but the issue with that is my previously opened browsers are gone even with the setting to reopen them is enabled.

I've tried reinstalling, disabling my extensions, and updating Java, but none of these resolve the issue.

Asked by Jerry 2 நாட்கள் முன்பு

Last reply by jscher2000 - Support Volunteer 2 நாட்கள் முன்பு

Firefox Red Address Bar

I believe this problem is caused by a false crash recovery loop, every time I open firefox it'll close again and then give me an annoying red striped address bar. I'm sur… (மேலும் படிக்க)

I believe this problem is caused by a false crash recovery loop, every time I open firefox it'll close again and then give me an annoying red striped address bar. I'm sure its not my extensions because I only have Ublock Origin installed.

Asked by Isaiah Diaz 1 வாரத்திற்கு முன்பு

Last reply by Ed 1 வாரத்திற்கு முன்பு

Firefox keeps crashing my computer while playing graphics-intensive games, yet with Firefox off they function perfectly.

Firefox keeps crashing my computer while playing graphics-intensive games, yet with Firefox off they function perfectly. This seems to be still an issue since 2015. It'll… (மேலும் படிக்க)

Firefox keeps crashing my computer while playing graphics-intensive games, yet with Firefox off they function perfectly. This seems to be still an issue since 2015. It'll be a shame to switch browsers since i been using this since it was called Netscape 2

Asked by too2fun 1 வாரத்திற்கு முன்பு

Last reply by Paul 1 வாரத்திற்கு முன்பு

Constant crashing in firefox

Firefox has been crashing several times an hour for multiple days. I have tried: Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updat… (மேலும் படிக்க)

Firefox has been crashing several times an hour for multiple days. I have tried:

Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updating Drivers

Asked by skylarasebastian 2 வாரங்களுக்கு முன்பு

Last reply by jonzn4SUSE 2 வாரங்களுக்கு முன்பு

the latest version of firefox v140 not working and keeps crashing

AvailablePageFile: 9994584064 AvailablePhysicalMemory: 6990008320 AvailableVirtualMemory: 138533823639552 BackgroundTaskMode: 0 BuildID: 20250616215311 CPUMicrocodeVersio… (மேலும் படிக்க)

AvailablePageFile: 9994584064 AvailablePhysicalMemory: 6990008320 AvailableVirtualMemory: 138533823639552 BackgroundTaskMode: 0 BuildID: 20250616215311 CPUMicrocodeVersion: 0x64 CrashTime: 1750858075 HeadlessMode: 0 InstallTime: 1750788070 ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140_1.dll","VCRUNTIME140.dll"],"Microsoft Windows":["MpDetours.dll","wsock32.dll","dbgcore.dll","ktmw32.dll","winmm.dll","version.dll","propsys.dll","DWrite.dll","uxtheme.dll","dbghelp.dll","windows.storage.dll","kernel.appcore.dll","ntmarta.dll","CRYPTBASE.dll","msasn1.dll","ntasn1.dll","ncrypt.dll","bcrypt.dll","ucrtbase.dll","crypt32.dll","msvcp_win.dll","win32u.dll","KERNELBASE.dll","gdi32full.dll","WinTypes.dll","bcryptPrimitives.dll","wintrust.dll","shell32.dll","shlwapi.dll","user32.dll","rpcrt4.dll","SHCore.dll","ole32.dll","psapi.dll","kernel32.dll","advapi32.dll","imm32.dll","oleaut32.dll","msvcrt.dll","gdi32.dll","ws2_32.dll","combase.dll","sechost.dll","ntdll.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 820 StartupCrash: 1 StartupTime: 1750858075 SubmittedFrom: Client SystemMemoryUsePercentage: 79 Throttleable: 1 TotalPageFile: 65870069760 TotalPhysicalMemory: 34067255296 TotalVirtualMemory: 140737488224256 UptimeTS: 8.00534 Vendor: Mozilla Version: 140.0 This report also contains technical information about the state of the application when it crashed.

Asked by k.mitwasi 2 வாரங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 2 வாரங்களுக்கு முன்பு

Constant crashing in firefox

Firefox has been crashing several times an hour for multiple days. I have tried: Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updat… (மேலும் படிக்க)

Firefox has been crashing several times an hour for multiple days. I have tried:

Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updating Drivers

Asked by skylarasebastian 2 வாரங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 2 வாரங்களுக்கு முன்பு

FireFox crashes sometimes when playing Amzon Prime Movies with no crash report nor anything in about:crashes

I wasn't sure what to select for the type of question so you can move it if you think another type would be better. I would have selected crashes but that isn't an option… (மேலும் படிக்க)

I wasn't sure what to select for the type of question so you can move it if you think another type would be better. I would have selected crashes but that isn't an option.

It happened again a few minutes ago while watching Star Trek First Contact. The Phoenix was about to go to warp and Firefox CTD with no crash reporter and when I looked in about:crashes there was no crash report. This exact situation happened twice while watching the movie Signal unknown or whatever the title is.

Asked by Steve7233 2 வாரங்களுக்கு முன்பு

Last reply by jonzn4SUSE 2 வாரங்களுக்கு முன்பு

Firefox crashing

I keep getting notices (every couple of hours)that firefox has crashed although I don't see it happening - this is a fairly recent phenomenon

Asked by mbennett.21stcentury@rcn.com 3 வாரங்களுக்கு முன்பு

Last reply by Denys 3 வாரங்களுக்கு முன்பு

Firefox Nightly crashes every time I try to zoom in using my touch-pad

As the title states, every time I try to zoom into a page using pinch and zoom with my touch-pad, firefox nightly crashes. However, if I try to zoom in using CTRL+ and CT… (மேலும் படிக்க)

As the title states, every time I try to zoom into a page using pinch and zoom with my touch-pad, firefox nightly crashes. However, if I try to zoom in using CTRL+ and CTRL-, it works just fine.

I have tried to disable hardware acceleration but it didnt help.

These are the logs which I obtained from the crash reporter: AdapterDeviceID: 0x46a8 AdapterDriverVendor: mesa/iris AdapterDriverVersion: 24.2.8.0 AdapterVendorID: 0x8086 AvailablePageFile: 1012457472 AvailablePhysicalMemory: 10165415936 AvailableSwapMemory: 2000678912 AvailableVirtualMemory: 12812111872 BackgroundTaskMode: 0 BuildID: 20250613160838 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1750302886 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: ubuntu:gnome EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsCriticalError: |[0][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=148.335) GraphicsNumActiveRenderers: 2 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1749869266 IsWayland: 1 LastStartupWasCrash: 0 LinuxUnderMemoryPressure: 0 MozCrashReason: internal error: entered unreachable code NimbusEnrollments: upgrade-spotlight-rollout:treatment,fx-accounts-ping-release-rollout-2:control,disable-ads-startup-cache:control,desktop-nightly-show-relay-to-13501-logged-out-users:synthetic-control,desktop-credit-card-autofill-global-enablement-rollout-nightly:creditcard-enable,enable-enrollment-status-telemetry-in-firefox-desktop:control,desktop-address-autofill-india-nightly-rollout:control,fpp-screen-avail-hardware-concurrency-desktop:control,hide-descriptions-on-newtab-articles-fix-rollout:control Notes: Ubuntu Core 24FP(D10-L1000-W0000000-T01) WR? WR+ EGL? EGL- GL Context? GL Context+ WebGL? WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox RDDProcessStatus: Running ReleaseChannel: nightly SafeMode: 0 SecondsSinceLastCrash: 191 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1750302698 SubmittedFrom: Client Throttleable: 1 TotalPageFile: 18425405440 TotalPhysicalMemory: 16424726528 URL: about:newtab UptimeTS: 188.44815843 UtilityProcessStatus: Running Vendor: Mozilla Version: 141.0a1 useragent_locale: en-US

Any help or direction would be appreciated, Thanks!

Asked by Aks 3 வாரங்களுக்கு முன்பு

Last reply by Paul 3 வாரங்களுக்கு முன்பு

MacOS 26 Spotlight usage crashes Firefox when summoned

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach… (மேலும் படிக்க)

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach ball will spin. It will only happen if Firefox is in focus when I use spotlight, and only if I am signed into Firefox sync.

I am not sure of a way to help replicate this issue as it seems to only happen when signed with Sync, but I would be happy to provide additional if I can.

Asked by Cbjake 4 வாரங்களுக்கு முன்பு

Last reply by Denys 4 வாரங்களுக்கு முன்பு

Firefox Crashing

Why is Firefox crashing so often? What changed? Is there something I need to do to prevent his? Once or twice a week or sometimes a day, but It seems to crash when I am j… (மேலும் படிக்க)

Why is Firefox crashing so often? What changed? Is there something I need to do to prevent his? Once or twice a week or sometimes a day, but It seems to crash when I am just in my Gmail, sometimes 4 or 5 times an hour. Is Chrome a better option?

Asked by SidAbma 1 மாதத்திற்கு முன்பு

Last reply by TyDraniu 1 மாதத்திற்கு முன்பு

Crashing of site during usage.

OK let me start with this - I never thought that I would say this but I am truly beginning to truly HATE - I MEAN HATE FIREFOX AND MOZILLA. Here's why. For the past sever… (மேலும் படிக்க)

OK let me start with this - I never thought that I would say this but I am truly beginning to truly HATE - I MEAN HATE FIREFOX AND MOZILLA. Here's why. For the past several months (4-6 months) I have been using a website and it crashes. The window that comes up after the crash states two things. #1, a crash log or report has been saved and sent. #2, Click here to re-establish connection to website. Now this has been going on as I have stated that this has been happening every time I use the website. NO ONE from Mozilla or Firefox has ever acknowledged receiving or trying to fix the crash log that is supposedly in your hands after the crash is reported. This has become really annoying. NOW, I have sent numerous email to Mozilla and Firefox asking for the help to solve this issue and what do I get ZIP, NADA, ZILCH as in NOTHING! Why is that - no one has time to deal with the crash logs that are supposedly being sent every time I get a crash?

Just a day or so ago I got an email from a Mozilla guy Wai Tse who said that he wouldn't do anything because he worked for Mozilla and not Firefox. He sent me a link that I opened and when I did it had MOZILLA AND FIREFOX everywhere. So now I am thinking WTF people - is this a personal thing? Am I not donating enough money to your calls for help and monthly to get a response to this issue that you are suppose to be getting information on everytime it crashes. I am giving up and trying to be nice and or patient with you since I have been ignored for months and months.

I'm sitting here thinking that once again I am just jerking off, no one cares no one is going to respond except for Wai Tse who can't take the time from his busy day and go one step beyond his or her job description and HELP.

Asked by Stray_Horne 1 மாதத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 மாதத்திற்கு முன்பு

Installed new Firefox today. Now crashes tabs for all links.

Firefox indicated a new version was available and I installed it. After restarting the app, links will not connect and I receive this message.: Gah. Your tab just crashed… (மேலும் படிக்க)

Firefox indicated a new version was available and I installed it. After restarting the app, links will not connect and I receive this message.: Gah. Your tab just crashed. We can help!

Choose Restore This Tab or Restore All Crashed Tabs to reload the page/pages.

But nothing helps. I cannot reach most of the sites where I need to work.

Asked by jlcjr0 1 மாதத்திற்கு முன்பு

Last reply by mattc 1 மாதத்திற்கு முன்பு

Firefox won't open (crashes) after install

I have installed Firefox but when trying to load it up, the programme crashes showing three crash report windows. Any idea how to fix? Running on MS Surface Laptop ARM … (மேலும் படிக்க)

I have installed Firefox but when trying to load it up, the programme crashes showing three crash report windows. Any idea how to fix?

Running on MS Surface Laptop ARM Snapdragon processor

BuildID: 20250517143237 CrashTime: 1748341332 InstallTime: 1747827318 ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","mozglue.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["CRYPTBASE.dll","crypt32.dll","version.dll","fltLib.dll","bcrypt.dll","KERNELBASE.dll","ucrtbase.dll","bcryptPrimitives.dll","kernel32.dll","advapi32.dll","msvcrt.dll","rpcrt4.dll","sechost.dll","ntdll.dll"],"SentinelOne Inc.":["InProcessClient64.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release StartupTime: 1748341332 SubmittedFrom: Client Throttleable: 1 UptimeTS: 0.0 Vendor: Mozilla Version: 138.0.4 WindowsErrorReporting: 1 This report also contains technical information about the state of the application when it crashed.

Asked by t.shinton 1 மாதத்திற்கு முன்பு

Last reply by Paul 1 மாதத்திற்கு முன்பு

I keep receiving a "mozilla firefox is running but not responding."

Mozilla Firefox constantly not responding. I have been unable to access any of my sites, as the browser doesn't seem to be working. Very frustrating. How can I refresh… (மேலும் படிக்க)

Mozilla Firefox constantly not responding. I have been unable to access any of my sites, as the browser doesn't seem to be working. Very frustrating. How can I refresh Firefox to reset it??

Asked by carole.a1 2 மாதங்களுக்கு முன்பு

Last reply by Martina 2 மாதங்களுக்கு முன்பு

Need to fix bookmarks and history system as firefox keeps crashing

fire fox crashes do to bookmarks and history system and occasionally a missing link to some temporary file storage file best I can do Im not a computer guy

Asked by James 2 மாதங்களுக்கு முன்பு

Last reply by jscher2000 - Support Volunteer 2 மாதங்களுக்கு முன்பு

My Firefox broswer keeps crashing

My Firefox Browser keeps crashing at random times. I was using Chrome previously and it was worse than the Firefox performance. I just installed 128 GB of brand new DDR5 … (மேலும் படிக்க)

My Firefox Browser keeps crashing at random times. I was using Chrome previously and it was worse than the Firefox performance. I just installed 128 GB of brand new DDR5 RAM which I tested in windows with no error. I have no malware on my computer currently. I ran all of the usual checks that you suggested with regard to extensions and cache. Here is the most recent report ID that was generated by Firefox:

bp-7c5d5dcf-2fc9-40a3-9659-ff55f0250424

Asked by jdude35 2 மாதங்களுக்கு முன்பு

Last reply by jonzn4SUSE 2 மாதங்களுக்கு முன்பு

Version 138.0 crash

Version 138.0 came down on a 64bit Windows 10 fully updated and crashed.

Asked by a.sonino 2 மாதங்களுக்கு முன்பு

Last reply by M B 2 மாதங்களுக்கு முன்பு

accessibility

WHY DOES THIS CRASH, CAN YOU HELP ME? thanks, bobby*****lake@gmail.com (moderator's note: email is obscured for privacy)

Asked by Bobby Brown 3 மாதங்களுக்கு முன்பு

Last reply by markwarner22 2 மாதங்களுக்கு முன்பு