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Hello,

My Firefox keeps crashing when i try using GMail in Private Browsing. That is, 5 out of 10 times the browser crashes or becomes unusable.

I took my time to study it and this is what i know:

I can use the Private Browsing on other sites and it will work very well. Even on gmail.com, the Private Browsing works only when i don't type username or password of the GMail account. That is, the Private Browsing won't freeze when i choose a Google account from the highlighted accounts saved on the browser.

However, the browser freezes when i try typing a user name or password. I've tried typing the username very fast but the browser froze at the password section.

When the browser freezes, it isn't limited to the Private Browsing mode alone but the entire browser. I will be forced to shut down the browser via Task Manager. I'm using Firefox v131.0.2 (64-bit) which is the latest version as at this writing.

But i've also experienced this same issue with previous versions of Firefox, but it seems like the issue keeps getting worse with each update.

Back then, the browser freezes once in a while but now it freezes several times in a single day, which can be very very frustrating and super annoying (on blue days).

Please, I need a solution. It's just too much.

Hi..any help is appreciated. Recently having this issue when using Firefox browser, cannot sign into youtube account and anything related to Google. Received a message stated "We've detected a problem with your cookie settings." I had tried clear data, uninstall and reinstalled firefox but issue still there. Anyone having this issue or any solution to help?

Thanks Jeff

I only opened 5 pages (fixed tabs), and only enabled two plug-ins, Proxy SwitchyOmega and AdGuard AdBlocker. The browser was always open, and the pages were static, and nothing was playing. The strange thing is that it didn't take up much memory at the beginning, but it took up more and more memory over time. Today the system got stuck and couldn't respond (it might be that the system used virtual memory).

I used the browser's task manager, which showed that the Shared Web Process memory of several pages was very high, some as high as 4G, and the GPU memory was also higher than before.

I think this is very strange. Why does the memory usage increase exponentially after the webpage has been there for a while?

My settings and usage habits have basically not changed. I didn't have this problem before, but it has appeared in the past six months. I have updated many versions, but the problem still exists. I have always used Firefox. If it continues like this, I will be very disappointed and have to make changes.

Pacific Gas & Electric (PG&E) no longer allows Firefox. When I try to execute the login function on the PG&E.com website, it says Firefox browser not supported. I was told to use Chrome Mask, but I couldn't get this to work either. Maybe I don't know how to use Chrome Mask. Would somebody try to install Chrome Mask and log into pg&e.com, click on the login box and put in some fake username and password. Then tell me if they could make it work.

I am having problems signing into Mozilla Firefox with my password. How do you reset my password? I cannot get in my accounts without sign in to Firefox.

Thank you,

Christine Kuhn Email removed for privacy

I have difficulty with a number of sites when trying to login. An example - yesterday I was unable to login to my account on STARZ immediately after changing my password. I switched to Chrome and I was able to complete the process. On STARZ it just acted like I had not entered my username and password. On vistana.com, when I initially put in the URL, I see a message box flash, then I get a blank window. Again, it works fine with Chrome.

Ideas? Ways to track what is going on? Any ideas appreciated! I would like to continue using Firefox, but it is very frustrating to have these login issues.

TIA, Ken

I need to revert to the prior version - my Firefox updated automatically and now there's a bunch of stuff that make using it very hard for me.

Background - I have a TBI that limits my ability to process input. This new version has dropdowns on tabs that are useless and extraneous and make it hard for me to find what I need. I want the old version back so I don't get confused.

I got one response to my prior inquiry with some words and stuff that didn't make sense and when I tried to follow the "directions" what the response said would happen didn't. I tried to restart the search for how to fix this so I can function but it's been ignored for 5 days now.

CAN SOMEONE PLEASE TELL ME HOW TO GO BACK TO THE PRIOR VERSION which was working just fine PLEASE???

Trying to get on twitter, doesn't matter how I approach it I get redirected to a page that tells me my browser is not supported. Firefox is very much still listed as a supported browser.

Went through previous help discussions about this problem. I have made firefox forget twitter completely, and I've added it as an exception to enhanced tracking, neither of which have resolved the issue. I'm still only able to get to a page telling me my browser is not supported. It was working fine two days ago.

Any other suggestions?

When accessing the bookmarks from the top-right of the menu bar (the three line icon), the bookmarks shown are only the recent ones. Would like to see them all bookmarks there. How do I configure that?

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? This has only become a problem as of today.

I'm referring to when you hit ctrl-d or click the star, click the location dropdown, and select the choose option to scroll through your bookmark folders to select where to put the bookmark, my menu is tiny and annoyingly easy to scroll too far in without realizing till it's too late. Quick google didn't seem to have a solution, and the support didn't recognize the verbiage at least (not sure if that's on me for wording it weird or what, I'm pretty new to FIrefox and still have growing pains from the switch from the now anti-adblock browser I abandoned). Anyone?

All shortcuts I had for months below the search bar are gone from the home page of ff. Nothing suggested in the past I try ever fixed it. They just showed back up one day long ago. Until today I refreshed FF did not work. When I tried to browse it will not let me access the desktop to attach a photo this is only when using FF.Thankyou

Hi, I had the idea to try Opera browser as I saw various videos about it. Firefox does slow me down at times even though it's what I have used for years.

Soon after, I defaulted back to using Firefox but the settings must have gotten changed. Everytime I wish to log in to any site, I have to type in my email again. The passwords usually are the old ones that show up.

With Amazon for instance. I must sign in and verify with codes sent to my mobile few times a day. I have searched for help online and gone through the cookies and history and privacy settings, turn this on or that off, don't do this and don't do that. Despite all that, the sites don't remember my email logins. If I go from voucher code to another site, it doesn't remember my credentials, so I don't get the deal or voucher. Amazon on my mobile works perfect but on my laptop, it's just a nightmare to have to sign in and verify each time. Outlook refuses to recognize my password most times and so it goes on.

If I cannot fix this asap, I will then have to remove Firefox as a browser altogether and find anything else that works! Please advise. Last time I reached out to Firefox, I never heard back! Fingers Crossed x

sharad

I use Google search and do not like the AI overview feature. In the Chrome, Edge, and Opera browser I've added an extension that blocks the AI. What I've noticed when I use FF I see no AI results when using Google search and I've not added an AI overview block extension. Is there something different about FF that prevents AI results from showing without the need for an extension? I look forward to your comments. Thanks

I can no longer sign in to Last Pass on Firefox but can sign in on Chrome. I've been a loyal Firefox user for years. I don't want to switch to another browser. How can I fix this?

Wireless cursor just gone after this last update. Changed the battery and all the usual tap, blow on it, no luck. Purchased a new mouse from amazon and no improvement. I found an article to fix this but cannot find what they refer to or understand the names used. I am just there saying, the what? go were?

There is a lot of sites I visit that I no longer have access to regardless they are HTTPS Makes no sense I'm old enough to know what I can and can't watch Now there is a site I want to use for making money and I am blocked from going to it for no reason I used to love to use Firefox as my preferred browser but it's pushing too far now

Printing a pdf feature cannot scale up. Independently from the choice of file or printer, printing at a scale more than 100% does not change anything. Unfortunately this extends to the "Fit to page width" option - attempting to print a document with pages smaller than paper size produces an unscaled, small document on a part of the page.

Firefox version: 131.0.2 (64 bit) Windows verion: Windows 10 Education 22H2