Remove continuing alert regarding opening a deleted dmg
How can I get rid of an alert that keeps on showing up for a deleted dmg that no longer exists on my computer or any external drive?
I’ve cleared the cache, cleared downloads, downloaded SearchReset (per https://support.mozilla.org/en-US/questions/949934), & removed all related links from History.
However, I still continuously get this message:
“Opening Snagit.dmg
You have chosen to open:
Snagit.dmg
- * * * *
from: http://download.techsmith.com
What should Firefox do with the file?”
Thank you!
தீர்வு தேர்ந்தெடுக்கப்பட்டது
Yes, that should have been downloads.sqlite in plural.
Try to delete the sessionstore.js file in case you open a page that automatically downloads this file.
Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
- http://kb.mozillazine.org/Profile_folder_-_Firefox
- http://kb.mozillazine.org/Multiple_profile_files_created
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).
Read this answer in context 👍 1All Replies (5)
When do you get this alert?
Is that when you start Firefox?
Do you still have a download.sqlite file in the Firefox profile folder?
1. when I start Firefox
2. yes [It says 'downloads.sqlite' (plural), but I assume that's the same?]
Continuing thanks -
தீர்வு தேர்ந்தெடுக்கப்பட்டது
Yes, that should have been downloads.sqlite in plural.
Try to delete the sessionstore.js file in case you open a page that automatically downloads this file.
Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
- http://kb.mozillazine.org/Profile_folder_-_Firefox
- http://kb.mozillazine.org/Multiple_profile_files_created
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).
So far I deleted only the sessionstore.js file, & it seems to have worked! Thank you, thank you!!
Next question: How would anyone ever begin to know this? Am I THAT dumb?
Thx again, so very much.
You're welcome.
The sessionstore.js file stores tabs and windows that were open in the previous session, so it looks that somehow a page with an automatic download got opened and that caused the download to start over again.