Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does "Opening Firefox 18.0.1.dmg" keeps coming up (trying to download the .dmg file) everytime I open a new firefox window?

  • 1 reply
  • 3 have this problem
  • 7 views
  • Last reply by cor-el

more options

I just downloaded the new firefox and this continues to happen over and over and over again.

I just downloaded the new firefox and this continues to happen over and over and over again.

All Replies (1)

more options

Make sure that you haven't set the home page or new tab page to a page that downloads that DMG file.

Try to reset some preferences to the default with the SearchReset extension:

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).


Make sure that Firefox gets installed properly.

Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.


Modified by cor-el