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Code 7024 and error code 7034 with stalled window opening. How do I cure?

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  • Last reply by cor-el

user830159
user830159
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When I click to open a new session, the little circle on the tab keeps spinning and spinning. Only when I click on "Reload" does it break the stall. No error codes are displayed at that time. In response to another help item I enabled an item in the "reged" section and I now receive the 7024, 7034 codes without clicking on anything. I have reset Mozilla from scratch [Firefox 18] and still get the codes. The sessions are a little faster now.

I have no idea if the codes relate to Windows 7 or Mozilla. I have been troubleshooting in Windows with no satisfactory results yet.

When I click to open a new session, the little circle on the tab keeps spinning and spinning. Only when I click on "Reload" does it break the stall. No error codes are displayed at that time. In response to another help item I enabled an item in the "reged" section and I now receive the 7024, 7034 codes without clicking on anything. I have reset Mozilla from scratch [Firefox 18] and still get the codes. The sessions are a little faster now. I have no idea if the codes relate to Windows 7 or Mozilla. I have been troubleshooting in Windows with no satisfactory results yet.

All Replies (1)

cor-el
cor-el
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What do you mean with opening a new session?

Are you closing and restarting Firefox or opening a new tab or window in the current Firefox session?

Did you check the home page setting?

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies":

  • Tools > Options > Privacy > Cookies: "Show Cookies"

You can also check for problems with the sessionstore.js and sessionstore.bak files in the Firefox Profile Folder that store session data.

Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).