Firefox crashes when opening email in gmail
Hello
Whenever I open gmail and try to read my email FireFox crashes. This is happening with all accounts I have. I am using the MAC Version and on a MacBook Pro. Any advise will be great.
Thanks
All Replies (5)
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website.
See:
I do not have that info but still it is not working. Has this been a known issue or something? If you can not help let me know and I will just have to use another browser or something. This just started to happen.
You can do a check for corrupted and duplicate fonts and other font issues:
- http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts
- http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html
You can also try to disable all plugins as a test.
AdapterDeviceID: 0x 863 AdapterVendorID: 0x10de Add-ons: facadazzle@atlinkcom.com:1.0,silvermelxt@pardal.de:1.5.3,{0545b830-f0aa-4d7e-8820-50a4629a56fe}:12.8,{097d3191-e6fa-4728-9826-b533d755359d}:0.7.18,{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}:0.9.10,{dc572301-7619-498c-a57d-39143191b318}:0.4.0.3,{23fcfd51-4958-4f00-80a3-ae97e717ed8b}:2.1.2.145,gmailwatcher@sonthakit:1.55,{29dd9c80-9ea1-4aaf-9305-a0314aba24e3}:2.3.1r14,{972ce4c6-7e08-4474-a285-3208198ce6fd}:15.0.1 BuildID: 20120905151427 CrashTime: 1349569714 EMCheckCompatibility: true Email: FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1347300270 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 863GL Context? GL Context+ GL Layers? GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 36986 StartupTime: 1349569557 Theme: classic/1.0 Throttleable: 1 URL: https://mail.google.com/mail/u/0/?shva=1#inbox/13a2e357bec5f683 Vendor: Mozilla Version: 15.0.1
This report also contains technical information about the state of the application when it crashed.