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When downloading a file, if I right-click and select new the submenu is not displayed

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  • Last reply by David Tenser

pbrown01
pbrown01
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I have Firefox 12 installed; running XP SP3. Options/General/Always ask me where to save files is selected. If I download a file and select save file, I will get a save file to dialog. If I right-click in the dialog and select new, there is no submenu displayed. As a consequence, I cannot create a new folder in which to save the selected file. New will simply try to create a shortcut.

I have Firefox 12 installed; running XP SP3. Options/General/Always ask me where to save files is selected. If I download a file and select save file, I will get a save file to dialog. If I right-click in the dialog and select new, there is no submenu displayed. As a consequence, I cannot create a new folder in which to save the selected file. New will simply try to create a shortcut.

All Replies (1)

David Tenser
David Tenser
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That Save As dialog that you see is part of Windows Explorer, including the contextual menu including "New". So, this sounds more like you may have a problem at a more fundamental operating system level, because Firefox (as far as I know) doesn't do anything, or even can, modify the content of the context menus of an Explorer window.

Could you provide a screenshot of what you see to make sure we're talking about the same thing here? Thanks!