This message keeps popping up at the top of the page: "Hey, this is important: We don't have a password recovery email address or phone number for your account. If you lose access, we may not be able to help you. Add info now |Dismiss" How do I stop it?
I have provided the information asked for but the message keeps popping up.
All Replies (6)
Doesn't sound like that message is coming from Firefox, Mozilla wouldn't need a phone number for anything. Firefox does use an email address for the Firefox Sync feature, but not a phone number - the Sync feature is automated.
Please provide a screenshot of that message, including the URL of the website where that happens.
https://support.mozilla.com/en-US/kb/Adding+screenshots
Screenshot was just uploaded.
I have never seen a message like that in Gmail, but it does look like something that Gmail might generate. My suggestion is ask about that in Gmail help to make sure it is legitimate.
I've seen such a message every now and then if I access Gmail although not this way AFAICR.
It is a screen that sometimes appears after I've logged in and go to the mail box.
In my case this message appears many times a day.
Have you considered providing the requested information" Or maybe asking Gmail support about blocking that message?