Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I don't like firefox 4, how do I go back to the old version?

  • 1 பதிலளி
  • 9 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by TonyE

I have Norton internet security, and the safe search option doesn't work in firefox 4. So how do I get it to work, and if it won't work, how do i downgrade to firefox 3.6

I have Norton internet security, and the safe search option doesn't work in firefox 4. So how do I get it to work, and if it won't work, how do i downgrade to firefox 3.6

All Replies (1)

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles