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Why can't I download version 3.6.12?

  • 2 பதிலளிப்புகள்
  • 16 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by cor-el

When I drag the icon to the applications folder as instructed it asks me if i want to replace with a newer version, i click yes and then I'm told I do not have sufficient privileges to do this. This has happened everytime I try to upgrade. I am the administrator on this and don't understand why this message keeps coming up.

When I drag the icon to the applications folder as instructed it asks me if i want to replace with a newer version, i click yes and then I'm told I do not have sufficient privileges to do this. This has happened everytime I try to upgrade. I am the administrator on this and don't understand why this message keeps coming up.

All Replies (2)

Which version of MacOSX are you using?

Firefox 2.0.0.20 is the last ever release for Mac OSX 10.3.9 and earlier versions. Get it here: https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/2.0.0.20/mac/en-US/

If you have Mac OS X 10.4 or newer then do this:

  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.