Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have to sign in every time - before when I accessed Mozilla - I was already signed in - what happened?

  • 2 பதிலளிப்புகள்
  • 6 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by thekat

I have to sign in every time I use the internet to get my mail, bookmarks, etc. and I never had to do this before - I was already signed in. This is a pain and I want to get back to where I can just click on Mozilla and my home page with me signed on is there.

I have to sign in every time I use the internet to get my mail, bookmarks, etc. and I never had to do this before - I was already signed in. This is a pain and I want to get back to where I can just click on Mozilla and my home page with me signed on is there.

All Replies (2)

"Remember me" options are stored in cookies. If this is only happening on one site, delete the cookies for that site and try logging in again to see if it solves the problem. For details on deleting cookies see the deleting cookies article.

If you have to sign in for all sites, follow the instructions in the websites say cookies are blocked article. If you are still having problems, make sure that no other applications are deleting cookies.

A final option is to delete the file that contains cookies, which will force Firefox to create a new file. Open your profile folder, for details of how to find it see the profiles article. Now close Firefox and delete or rename cookies.sqlite. When you restart Firefox that file will be re-created.

TonyE மூலமாக திருத்தப்பட்டது

I can get into Firefox, it's just that I now have to log in for my mail and bookmarks - I did delete the cookies and I still have to log in. Before, when I accessed the internet I was already logged in for everything.