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I receive the following prompt everytime I close mozilla: The instruction at "0x1005a40a" referenced memory at "0x00000024". The memory could not be "read".

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  • Last reply by cor-el

I keep getting the following prompt every time I exit Mozilla: The instruction at 0x1005a4a" referenced memory at "0x00000024". The memory could not be "read".

All Replies (1)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window. You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")