Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

blank screen after starting TB115 without folders and message window

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 9 views
  • Last reply by Wayne Mery

After updating TB from 112 to 115 the display window is after starting mostly blank. The email folder tree is hidden left. When I pull it to standard location, when I click to the message folder to see the emails, they do not appear on the right. I need then to reset the screen setting to get to the standard classic theme. This holds only short time and again I have a blank screen as attached. When I click to File and then on Exit, it takes very long to close the TB. Closing the TB wit the right cross top works immediatelly. In my case I have a big folders (few GB each) and multiple emal accounts. I really have to say, that in speed and friendly usage is the 115 step backwards from 112.

After updating TB from 112 to 115 the display window is after starting mostly blank. The email folder tree is hidden left. When I pull it to standard location, when I click to the message folder to see the emails, they do not appear on the right. I need then to reset the screen setting to get to the standard classic theme. This holds only short time and again I have a blank screen as attached. When I click to File and then on Exit, it takes very long to close the TB. Closing the TB wit the right cross top works immediatelly. In my case I have a big folders (few GB each) and multiple emal accounts. I really have to say, that in speed and friendly usage is the 115 step backwards from 112.
Attached screenshots

All Replies (1)

Does the following help?

Help > Troubleshoot Mode > Reset toolbars and controls

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.