Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes on open after 1-2 seconds. Can open in troubleshoot mode. OSX.

  • 4 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 50 views
  • Last reply by nathankucera

Here's two of the most recent IDs.

bp-c5abd077-4bfa-4dbb-bafc-3cbc40231102 bp-26752e4f-b3f6-436d-9eb3-554200231102

Edit: I have since tried the "Refresh Firefox" feature, which deletes all extensions, and still have the same problem. I have also turned off hardware acceleration, same results.

Here's two of the most recent IDs. bp-c5abd077-4bfa-4dbb-bafc-3cbc40231102 bp-26752e4f-b3f6-436d-9eb3-554200231102 Edit: I have since tried the "Refresh Firefox" feature, which deletes all extensions, and still have the same problem. I have also turned off hardware acceleration, same results.

nathankucera மூலமாக திருத்தப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Go to about:config and try changing gfx.font-list-omt.enabled to false then restart the browser.

If that doesn't work, try changing gfx.e10s.font-list.shared to false as well.

Read this answer in context 👍 0

All Replies (4)

Something font-related.

Are you able to get into Troubleshoot Mode by holding down the Option key while starting Firefox?

zeroknight said

Something font-related. Are you able to get into Troubleshoot Mode by holding down the Option key while starting Firefox?

Yes, I can open Troubleshoot Mode. What can/should I do from there? Thanks!!

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Go to about:config and try changing gfx.font-list-omt.enabled to false then restart the browser.

If that doesn't work, try changing gfx.e10s.font-list.shared to false as well.

zeroknight said

Go to about:config and try changing gfx.font-list-omt.enabled to false then restart the browser. If that doesn't work, try changing gfx.e10s.font-list.shared to false as well.

I had to change both, but this worked...thanks a ton!