Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trying to import .mbox from Gmail, not seeing any options

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 74 views
  • Last reply by Claudio Scali

All of the help documentation I've found for importing MBOX emails downloaded from an old Gmail account doesn't match what I'm seeing in my version of Thunderbird (115.3.2). Whether I access "Import" from the Tools or the Local Folders tab, I don't get an option to import mbox (see screenshots).

What am I doing wrong? Am I looking in the wrong place? Did I download my folders/files incorrectly from Gmail in June?

All of the help documentation I've found for importing MBOX emails downloaded from an old Gmail account doesn't match what I'm seeing in my version of Thunderbird (115.3.2). Whether I access "Import" from the Tools or the Local Folders tab, I don't get an option to import mbox (see screenshots). What am I doing wrong? Am I looking in the wrong place? Did I download my folders/files incorrectly from Gmail in June?
Attached screenshots

All Replies (2)

- exit TB - copy the mbox to the Mail/Local folders folder - restart TB and the folder and messages should appear

I also need a hand with this issue.

Where is the mail/local folders folder mentioned above?

Thank you.