Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost passwords

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 6 views
  • Last reply by Terry

Hi, I was using Firefox for many years . Recently I noticed that all my passwords in Firefox were gone and it seems like my account was recreated but all the historical passwords were missing. I was under the impression that those passwords are backed-up somewhere and that I can retrieve them. Could you advise how to recover my logins I collected in Firefox over the years pls.?

Hi, I was using Firefox for many years . Recently I noticed that all my passwords in Firefox were gone and it seems like my account was recreated but all the historical passwords were missing. I was under the impression that those passwords are backed-up somewhere and that I can retrieve them. Could you advise how to recover my logins I collected in Firefox over the years pls.?

piotr.s.habrzyk மூலமாக திருத்தப்பட்டது

All Replies (1)

Are you also missing other data such as bookmarks and add-ons? Did data disappear after updating Firefox? Profiles contain two files named respectively logins.json and logins-backup.json. It's possible that all you have to do is rename the former then copy the latter to logins.json.

It is possible that you have a new profile. You can recover data from the previous profile.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_how-do-i-find-my-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update