Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox does not open after Windows reset, please help!

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 12 views
  • Last reply by FredMcD

abhishek87
abhishek87
more options

Hi,

I just reset my Windows 10 PC and installed Firefox. Installation is successful, but the browser does not open.

The window briefly flashes for a millisecond and vanishes. Can someone on here help with this please?

Thanks in advance!

Hi, I just reset my Windows 10 PC and installed Firefox. Installation is successful, but the browser does not open. The window briefly flashes for a millisecond and vanishes. Can someone on here help with this please? Thanks in advance!

All Replies (1)

FredMcD
FredMcD
more options

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

Install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads