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Once again, an entire subfolder has vanished after Thunderbird performed a compacting procedure.

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
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  • Last reply by Matt

Dandelion
Dandelion
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The last time this happened, I was instructed to right-click the main folder, select "Properties'" and click on "Repair."

This I just did, but the disappeared folder did not reappear. I can search for individual e-mails which I know to have been in the folder, and they do show up in my search, but the containing folder is nowhere to be found.

I have not performed a backup of Thunderbird's profile files, but I imagine the current profile would still have this folder? How to I reinstate it?

Truthfully, it is pretty annoying when performing a routine compacting of a folder results in a subfolder doing a vanishing act. This is at least the third time this has happened to me. Ought I to avoid letting Thunderbird compact altogether?

Any assistance in getting back my missing folder will be greatly appreciated.

Dandelion

The last time this happened, I was instructed to right-click the main folder, select "Properties'" and click on "Repair." This I just did, but the disappeared folder did not reappear. I can search for individual e-mails which I know to have been in the folder, and they do show up in my search, but the containing folder is nowhere to be found. I have not performed a backup of Thunderbird's profile files, but I imagine the current profile would still have this folder? How to I reinstate it? Truthfully, it is pretty annoying when performing a routine compacting of a folder results in a subfolder doing a vanishing act. This is at least the third time this has happened to me. Ought I to avoid letting Thunderbird compact altogether? Any assistance in getting back my missing folder will be greatly appreciated. Dandelion

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Dandelion
Dandelion கேள்வியின் உரிமையாளர்
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I am hoping some kind soul will respond to my query soon. Every day Thunderbird keeps asking if I want to compact now, and I keep hitting "cancel" because I am fearful that letting it do so will result in yet another subfolder disappearing.

And I still need to find out if there is a means to restoring the missing subfolder, given that the e-mails formerly contained in that folder do show up when I conduct a search for them.

Thanks in advance for any assistance on this problem.

Dandelion

Matt
Matt
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  • Top 10 Contributor
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Compact you should. You can make it less regular by changing options, but it is an absolutely essential function. https://support.mozilla.org/en-US/kb/compacting-folders

You might want to read the potential complications in the article as the installed anti virus is by far the most common issue.

But I must wonder what version you are using as you post from Firefox 52 on a windows 7 device adding that the term compact has not been used in recent version, with purge replacing it in dialogs. Perhaps to reduce a recurrence of fixed bugs you might want to use a current version of the application like the current V91.

Matt மூலமாக திருத்தப்பட்டது