Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cache won't clear after going through pref and deleting cache2 folder

  • பதில்கள் இல்லை
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views

Hi,

I've tried multiple times to clear the cache from Preferences by "Clearing Data" but the count still reads that there is cache. I made sure to refresh but that wasn't the issue. I also tried restarting firefox.

Next, I quit firefox, went to ~/Library/Caches/Firefox/Profiles/ since I'm using a mac and I deleted the cache2 folder. I emptied the trash to boot. There were still files in the cache!

Currently, the cache is 535KB. In About:Cache, Disk cache reads 229 KiB and 11 entries. However, I can't see the entries when I click on "List Cache Entries."

This has never happened to me before. Please help me clear the cache!

Only today, I updated to 78.10.0esr. I don't know if that's the issue.

Hi, I've tried multiple times to clear the cache from Preferences by "Clearing Data" but the count still reads that there is cache. I made sure to refresh but that wasn't the issue. I also tried restarting firefox. Next, I quit firefox, went to ~/Library/Caches/Firefox/Profiles/ since I'm using a mac and I deleted the cache2 folder. I emptied the trash to boot. There were still files in the cache! Currently, the cache is 535KB. In About:Cache, Disk cache reads 229 KiB and 11 entries. However, I can't see the entries when I click on "List Cache Entries." This has never happened to me before. Please help me clear the cache! Only today, I updated to 78.10.0esr. I don't know if that's the issue.