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Unable to recover bookmarks after update on MAC, nothing has worked!

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  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by cor-el
பதிவிடப்பட்டது

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is happening), When I try to import from the Auto-Backups (I did not make manual saves), it says Unable To Recover File.

I have looked in the browser for profiles, and it shows only the one currently in use, no old profiles show.

Any help would be appreciated!

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is happening), When I try to import from the Auto-Backups (I did not make manual saves), it says Unable To Recover File. I have looked in the browser for profiles, and it shows only the one currently in use, no old profiles show. Any help would be appreciated!

தீர்வு தேர்ந்தெடுக்கப்பட்டது

From what Firefox version did you update?

If you updated from a very old Firefox version then your backup might not be compatible. This can happen with a JSON backup, but shouldn't happen with an HTML backup.

The System Details list shows that you have a very old Shockwave Flash 11.8 r800 version that hasn't been updated for years. You can download the latest NPAPI Flash plugin for Firefox on this page.

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Additional System Details

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  • Shockwave Flash 11.8 r800

பயன்பாடு

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FredMcD
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4220 தீர்வுகள் 58911 பதில்கள்
பதிவிடப்பட்டது

http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox

jscher2000 has a tool on his website to extract out your bookmarks and save them to an HTML-format bookmark export file. If you want to try it, here is the page:

https://www.jeffersonscher.com/res/bookbackreader.html

To open the bookmarkbackups folder in Finder, use the "Open in Finder" button in the first table on the Troubleshooting Information page, and double- click into bookmarkbackups where you should see several dated files. From there you can drag and drop onto the conversion tool.

To import the HTML file, see the steps in this article: Import Bookmarks from an HTML file.

http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox jscher2000 has a tool on his website to extract out your bookmarks and save them to an HTML-format bookmark export file. If you want to try it, here is the page: https://www.jeffersonscher.com/res/bookbackreader.html To open the bookmarkbackups folder in Finder, use the "Open in Finder" button in the first table on the Troubleshooting Information page, and double- click into bookmarkbackups where you should see several dated files. From there you can drag and drop onto the conversion tool. To import the HTML file, see the steps in this article: [https://support.mozilla.org/en-US/kb/import-bookmarks-html-file Import Bookmarks from an HTML file.]
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
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பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

I have tried that website however I have had no luck, no .jsonlz4 to be found anywhere on my Mac, nor a bookmarksbackup folder. :(

I have tried that website however I have had no luck, no .jsonlz4 to be found anywhere on my Mac, nor a bookmarksbackup folder. :(
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
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FredMcD
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4220 தீர்வுகள் 58911 பதில்கள்
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Rupi said

no .jsonlz4 to be found anywhere on my Mac

If that is true, your data may be gone.

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

''Rupi [[#answer-1244618|said]]'' <blockquote> no .jsonlz4 to be found anywhere on my Mac </blockquote> If that is true, your data may be gone. Look on your desktop. Do you see a folder called; '''Old Firefox?''' Look inside. Look for the folder with the latest creation date. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
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பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

There is no Old Firefox folder :( Where would my data go and why? I can see the backups in the firefox bookmarks window, they just are not loading.

There is no Old Firefox folder :( Where would my data go and why? I can see the backups in the firefox bookmarks window, they just are not loading.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
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பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

So I actually found some backup files on my computer (the seach didnt find them but I manually went into the bookmarkbackups directory. I dragged it into the website above to export as html, and even created a repaired .jsonlz4 on my desktop, however Firefox is still not loading or accepting these files.

So I actually found some backup files on my computer (the seach didnt find them but I manually went into the bookmarkbackups directory. I dragged it into the website above to export as html, and even created a repaired .jsonlz4 on my desktop, however Firefox is still not loading or accepting these files.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

If I open the html file in a browser, I can see my bookmarks are there somewhere in code.

If I open the html file in a browser, I can see my bookmarks are there somewhere in code.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
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cor-el
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17410 தீர்வுகள் 157273 பதில்கள்
பதிவிடப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

From what Firefox version did you update?

If you updated from a very old Firefox version then your backup might not be compatible. This can happen with a JSON backup, but shouldn't happen with an HTML backup.

The System Details list shows that you have a very old Shockwave Flash 11.8 r800 version that hasn't been updated for years. You can download the latest NPAPI Flash plugin for Firefox on this page.

From what Firefox version did you update? If you updated from a very old Firefox version then your backup might not be compatible. This can happen with a JSON backup, but shouldn't happen with an HTML backup. The System Details list shows that you have a very old Shockwave Flash 11.8 r800 version that hasn't been updated for years. You can download the latest NPAPI Flash plugin for Firefox on this page. *https://get.adobe.com/flashplayer/otherversions/

cor-el மூலமாக திருத்தப்பட்டது

இது உங்களுக்கு பயனுள்ளதாக இருந்ததா? 1
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கேள்வியின் உரிமையாளர்

OMG YES THANK YOU. I uninstalled Old flash player and reinstalled the new one and opened Firefox and the bookmarks etc everything is already there! THANK YOU SO MUCH! This fixed it!

OMG YES THANK YOU. I uninstalled Old flash player and reinstalled the new one and opened Firefox and the bookmarks etc everything is already there! THANK YOU SO MUCH! This fixed it!
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
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cor-el
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17410 தீர்வுகள் 157273 பதில்கள்
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You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

In Mac OS X v10.7 and later, the ~/Library folder in the Home directory is a hidden folder.

If you use the Time Machine or other backup then try to restore file(s) from this backup.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox In Mac OS X v10.7 and later, the ~/Library folder in the Home directory is a hidden folder. *http://kb.mozillazine.org/Show_hidden_files_and_folders#Mac_OS_X If you use the Time Machine or other backup then try to restore file(s) from this backup. *https://www.apple.com/support/timemachine/ *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
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