should i cont act comcast/

So you refreshed Firefox, and things were working, then they stopped working? Did you change anything, install any software, change any settings?

Is this only happening when you try to log into comcast? Or is it every website you visit?

no and chrome as well

just comcast

I contacted comcast' its odd sometime it works some time it does not

i just want to thank you for your help in this. i found some add ons that stop re direct i also contacted comcast about the matter. you were very help ful thank you again

I have another problem at the top of the options page i get this:YOUR ORIGINATION HAS DISABLED THE ABILITY TO CHANGE SOME OPTIONS. I JUST REFRESH FIREFOX HAVE NO ADD ON YET OR CON FIGURED THE OPTIONS PAGE WHAT DOES THIS MEA WHAT ORIGINATION>?

I SEE MT BE HAVING MULTIPLE PROBLEMS WITH Firefox I EVEN UNINSTALLED MY ANTI VIRUS I DO NOT UNDERSTAND WHATS HAPPENING

now I have another problem in options i get this your origination HAS DISBLED THETHE ABILITY TO CHANGE SOME OPTIONS

Hi mdm54, that message can be caused by "policies" being set for your Firefox. As you are probably not using a computer managed by an IT department, the sudden appearance of these policies is suspicious.

I'm not sure of the quickest way to track those down, but as a starting point, please check for a folder named distribution in your Firefox program folder. This folder doesn't come with Firefox, but can be used to apply restrictions to Firefox. It would be either:

• C:\Program Files\Mozilla Firefox\distribution
• C:\Program Files (x86)\Mozilla Firefox\distribution

If you find that folder, check inside for a file named policies.json or whatever else might be in there.

I am using a computer and onece i find that policies jso what do i do with it do i delete it

not not y an IT

so what dop i do if  i see thtat  do  i delte it

i se nothing that say distribution

awe yes i do see itdependentlibs.list

Okay, you do not have that folder. I don't know where the registry keys for Firefox policies are. Another support volunteer might know.

tried to delete it but could not get back to you i had to put it back into firefox

yes i have it i didnt see it at first

no distribution file in there no no policies file either

no where do i see distrabution in the firefox program files

every thing works i just do not know what organization they mean

i am not in  ny organization tried delete ing some add on and still it says it