won't quit right
when I shut it down it crashes. Also I can't back it up & says it is still running but task monitor doesn't show any Firefox elements
when I shut it down it crashes. Also I can't back it up & says it is still running but task monitor doesn't show any Firefox elements
All Replies (2)
FF doesn't shutown but closes so are we talking about the same thing here? I think something is corrupted in your FF install to cause this problem.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support