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ஆதரவு மன்றம்

firefox won't open, reinstall etc - always same message, as attached

  • 5 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by bmarchant
பதிவிடப்பட்டது

After AVAST found an error in firefox and tried to fix it, firefox will not open unless it's showing as the attached image I have uninstalled both programmes, reinstalled firefox, restarted my computer several times as well as tried a system restore point but to no avail. Any help is very appreciated, I need it running soon to get my assessment pieces done.

After AVAST found an error in firefox and tried to fix it, firefox will not open unless it's showing as the attached image I have uninstalled both programmes, reinstalled firefox, restarted my computer several times as well as tried a system restore point but to no avail. Any help is very appreciated, I need it running soon to get my assessment pieces done.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Additional System Details

பயன்பாடு

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36

கூடுதல் தகவல்

பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

Image once again as it didn't seem to upload the first time.

Image once again as it didn't seem to upload the first time.
Shadow110 1072 தீர்வுகள் 14836 பதில்கள்
பதிவிடப்பட்டது

Please use Avast to un-quarantine what ever it has done as it has broken Firefox. The issue is Avast. At the moment not sure of a fix as it just started tonight.

Please use Avast to un-quarantine what ever it has done as it has broken Firefox. The issue is Avast. At the moment not sure of a fix as it just started tonight.
Shadow110 1072 தீர்வுகள் 14836 பதில்கள்
பதிவிடப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

https://forum.avast.com/index.php?topic=221993.msg1476917#msg1476917
James
  • Moderator
1594 தீர்வுகள் 11229 பதில்கள்
பதிவிடப்பட்டது

உதவிகரமான பதில்

Firefox 62.0.2 has a fix for the issue caused by AVG/Avast with how they wrongly deal with safe legit Language Packs that people installed in Firefox.

There is no 62.0.1 for desktop Firefox as current Android Firefox is 62.0.1

Firefox 62.0.'''2''' has a fix for the issue caused by AVG/Avast with how they wrongly deal with safe legit Language Packs that people installed in Firefox. There is no 62.0.1 for desktop Firefox as current Android Firefox is 62.0.1

James மூலமாக திருத்தப்பட்டது

பதிவிடப்பட்டது

உதவிகரமான பதில்

Thank you both for your answers. I don't think I could un-quarrantine as I got rid of Avast in attempts to fix it. But the link was really helpful! Found the file(s) that weren't happy, deleted them and then reinstalled and it's all up and running now.

Thank you!

Thank you both for your answers. I don't think I could un-quarrantine as I got rid of Avast in attempts to fix it. But the link was really helpful! Found the file(s) that weren't happy, deleted them and then reinstalled and it's all up and running now. Thank you!