startup of application opens dozens of files on my desktop
Mac OS version: 10.11.6 Issue : Upon startup of Firefox, all of the below documents get added to my desktop. This happens on every instance that I launch the application and it always makes additional copies of the documents, loading up my desktop.
Troubleshooting steps:
- Move the files into a Firefox Folder I created (more copies just get added to desktop) - Firefox Refresh - Un-installed and re-installed application
All Replies (1)
Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st:
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
then
TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:
If is your Profile :
- https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
- http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Note: Any customization will revert back to default, you will also need to reinstall Extensions.
Please let us know if this solved your issue or if need further assistance.
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