Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to sign in to my sync account (incorrect password even though i just resetted)

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 25 views
  • Last reply by Shadow110

MPSS
MPSS
more options

So, As the title says I am unable to sign into my firefox sync account; whenever I try to I get a message saying that I have entered an incorrect password (though the password I had entered was correct)

Even after resetting firefox still fails to recognize my password

Interestingly the only workaround i have found is resetting and allowing my browser to recognize my password, and auto-insert it makes it sign it correctly, which is funny since when I type or paste the correct password it isn't recognized.

This issue appears on all iterations of firefox (Linux; Windows; Mobile)

So, As the title says I am unable to sign into my firefox sync account; whenever I try to I get a message saying that I have entered an incorrect password (though the password I had entered was correct) Even after resetting firefox still fails to recognize my password Interestingly the only workaround i have found is resetting and allowing my browser to recognize my password, and auto-insert it makes it sign it correctly, which is funny since when I type or paste the correct password it isn't recognized. This issue appears on all iterations of firefox (Linux; Windows; Mobile)

All Replies (1)

Shadow110
Shadow110
more options

Hi, please ignore all of this article except the end where it asks you to Create a Buzilla Account, Please do so and follow the rest so message will get to a Supervisor. Again ignore all but the bottom and please do the above.

You should be contacted in a day or so.

Please let us know if this solved your issue or if need further assistance.