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Firefox crashes

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by FredMcD

Francisg
Francisg
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Crash ID: bp-45e8ce52-9b95-4469-865f-630851171023

Does not start. I have already tried uninstalling and reinstalling. Safe Mode does not run. Firefox does not open. The "Firefox has stopped working" window appears and allows you to close.

Crash ID: bp-45e8ce52-9b95-4469-865f-630851171023 Does not start. I have already tried uninstalling and reinstalling. Safe Mode does not run. Firefox does not open. The "Firefox has stopped working" window appears and allows you to close.

All Replies (2)

FredMcD
FredMcD
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Product Firefox Release Channel release Version 56.0 Build ID 20170926190823 OS Windows 7 OS Version 6.1.7601 Service Pack 1

bp-45e8ce52-9b95-4469-865f-630851171023 Signature: OOM | large | xul.dll@0xaa2b64 | xul.dll@0x21aa02a | xul.dll@0xafdba3 | xul.dll@0x4b54a4 | xul.dll@0x4b64aa | xul.dll@0x8e624d | xul.dll@0x4ab9b5 | xul.dll@0x5fe1d0 | xul.dll@0x4ad0b7 | xul.dll@0x592151 | xul.dll@0x4ebcc2 | xul.dll@0x7a42c3 | xul.dll@0...

fdmumsp.dll = Free Download Manager

flvsniff.dll = Free Download Manager

LavasoftTcpService.dll = Lavasoft Limited

atidxx32.dll = Advanced Micro Devices

IPSEng32.dll = Symantec Intrusion Detection

xul.dll = Firefox

SBFI32.DLL = AdWare.SBWatchman http://greatis.com/cleanvirus/adware/adware-sbwatchman-sbfi32-dll.htm

FredMcD
FredMcD
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You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.