Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trying to send email to multiple recipients. Says it's connected, but won't send

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by Happy112

Trying to send an email blast to my mailing list. I do it every month. This month, it won't send. The addresses appear (as bcc). I sent a copy to myself, visible to people. It says it is connected to smpt.earthlink.net, but it won't send. If I send to a single recipient (myself as a test) it goes thru right away.

Trying to send an email blast to my mailing list. I do it every month. This month, it won't send. The addresses appear (as bcc). I sent a copy to myself, visible to people. It says it is connected to smpt.earthlink.net, but it won't send. If I send to a single recipient (myself as a test) it goes thru right away.

All Replies (2)

You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You need to seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

Hi   djdonut   !

You're using Earthlink webmail   -   a few weeks ago we've had numerous similar complaints, and a bug was filed :

https://bugzilla.mozilla.org/show_bug.cgi?id=1373327

A few days ago, however, the problem was solved by Earthlink   -   may I suggest that you contact them   ?

https://support.earthlink.net/contact/contact.php