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Firefox crashes. More accurately, firefox doesn't crash, one tab will crash. It will recover but will crash again.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 96 views
  • Last reply by cor-el

ISince April 2017 I have many tab crashes. Firefox doesn't completely crash, only one tab which can be restored. I have followed all the suggestions, firefox is up to date, plugins are up to date, This is my crash report: https://crash-stats.mozilla.com/report/index/cb821472-3683-4829-918d-c6dcc1170602 This is my submitted/unsubmitted crashes: Unsubmitted Crash Reports Report ID Date Crashed 5f02b84a-d1bc-4fad-87ac-60dd7fcabdd7 6/1/17 8:23 PM 581e76ff-281e-47b0-b9ed-2ef265d957e2 6/1/17 8:22 PM b6c68b7b-8cb4-45df-8bfb-3ebbf74948ba 5/30/17 3:45 PM d6ba9759-ed9f-486a-9400-920c3ae385f4 5/24/17 9:55 AM 9e43ff84-ec28-43e0-99d3-7c03ec735308 5/14/17 7:48 PM 7523d0e0-c35f-4ebd-9a58-3bee0b1c28cb 4/18/17 1:56 PM 46d82236-4b4c-4ef2-be99-cc7f156d2e49 3/27/17 1:13 PM f618cc23-c3b5-4337-a54c-4777d5e6f729 2/14/17 10:08 PM af5ae2a3-1bc8-4ad2-afa6-7a75b0b962eb 2/6/17 1:53 PM 0476c3c1-572f-468d-8f83-8d160794159a 2/4/17 3:58 PM 6ca06d1e-7fe7-40e8-8d42-4ccdb31b20ff 1/6/17 6:18 PM 177adacf-ca7f-4e5b-8eb5-b89ded797b78 1/6/17 5:44 PM 0df22c0c-5e23-47db-a707-2a251982e52a 1/4/17 1:19 PM 47cabc95-77a8-4720-b6a4-da25a4d6014d 1/3/17 1:26 PM 62cefb0e-c59e-4a06-bca2-a36d1f69e8cd 12/28/16 9:06 AM b71c0a4f-1bd3-4dc7-877a-45c658ae7cf7 12/14/16 10:41 PM 35ad2671-5f42-4ddb-8517-1aad98b12e31 12/13/16 10:03 AM 6cb6f105-57db-432c-8bc0-13db3f51b693 11/5/16 6:58 PM a7aa8ffa-23bc-4683-a15a-d40d7f4e8d41 10/11/16 9:39 AM 872c9728-8eeb-4f49-8065-7194e6352dc0 10/10/16 2:35 PM fe8132bc-31a0-4a77-8dd2-25120e889b43 10/7/16 11:23 PM d15d05ab-9ece-4db3-a489-f93b5a031c35 10/7/16 10:50 PM 389ab126-2633-4341-912f-611b5de132e9 9/29/16 7:18 AM ecdf4f54-cd93-4fc0-aa8b-b1e4bbe062d8 9/23/16 10:24 AM 75932ed6-27f3-4841-80dc-b37e2e22a0bb 9/20/16 9:37 PM d13f12d6-5bef-4d48-a43b-5461f0def658 9/19/16 10:35 PM 856bb55c-832c-45d4-b135-3e6b2ac51c66 8/15/16 10:28 PM 9b10ceb7-5d7c-49a8-a400-7de3fe20c766 8/13/16 12:40 AM c08ec4d9-eb97-4b9c-a0f6-5156c1244661 7/25/16 7:57 AM 269c2db8-faaa-495d-b068-ca9681d51f4b 7/19/16 1:24 PM 7b3599f5-aee9-4aeb-bdf2-e30258fc98cf 7/12/16 10:53 PM 1eb6e6bc-039a-4c95-838a-2c47be86c045 7/8/16 8:07 AM 11f4540e-4dad-465e-84a3-e398d798fe70 6/29/16 7:36 AM 4ac83916-ca39-407a-bb93-d79717f2ad7a 5/17/16 1:01 AM 89e9825f-c867-4a1f-ab97-bbe3da33a2eb 5/1/16 10:17 PM 01d5ddb8-20fd-497c-9922-c311c208d6e5 4/30/16 1:14 AM efcd4f55-1f75-4385-9ec5-3ed0f708d300 4/29/16 10:00 PM 4aab51b4-c7cc-42c2-a6d3-3dd8b7ebe5ca 4/26/16 1:17 PM 56c8d562-6666-48c2-8f20-9534282c4a91 4/18/16 2:49 AM 715c7e2b-0541-4cf7-b80b-0fc51bb8cee4 3/29/16 9:34 AM de291925-3dd5-4065-af38-6bf7e49f11cd 3/24/16 10:12 PM 87fbf856-b347-4f12-a6ca-cb67053249fd 3/19/16 2:10 PM b878ad67-1165-4999-85bd-441edebc6e80 3/17/16 10:39 AM aa1d4fed-7b85-489e-ba43-ffd071aeee79 3/12/16 5:39 PM 600b69c6-ff3e-4a90-9bb9-eea84005bdda 2/26/16 5:46 AM 8eef8cd8-1fc2-4c59-aeb4-b899b8b0419d 2/23/16 9:43 AM 7f6dc12a-fd84-4b89-b410-513ea843d80c 2/8/16 2:32 PM 1e5d009b-fd8c-4c7e-bad8-a9b4d97fd784 2/7/16 6:45 PM f450e1c7-3602-4778-9457-c44d91d7e532 2/3/16 1:00 PM e6cf59cf-cdff-4eb2-9199-6afc77dff098 1/22/16 12:20 PM 7a4dc179-dedb-496f-98fb-1b3575dd109a 12/12/15 8:13 PM 1073d878-9f5d-4fa5-84a9-70c098c6fa47 11/26/15 5:23 PM 9b9c317a-03f5-4ffb-950c-6c377eedec79 11/22/15 7:43 AM d9b1322e-707e-45da-a815-66b4c2b02e55 11/10/15 4:19 AM 8da7523e-83d0-43aa-ad50-d23cf685df32 10/9/15 9:14 PM ec39f3c1-564d-4460-bc3a-1651ec9037d4 9/15/15 12:48 PM 525c13cf-e2aa-4431-91f2-4cae398365ba 9/1/15 5:12 AM b00f37a2-a7fa-4733-9229-8f9da7407139 8/30/15 9:08 AM 0413cb1c-1434-4be4-93a0-ed541f4cdff4 8/28/15 12:20 AM f37e351e-f5c2-45d1-a414-138f4c34e493 6/23/15 10:25 PM 986fb4a4-5f09-4081-a17b-cd0c756d89a3 6/21/15 6:43 AM db9db949-1872-4887-9133-bdd969f8706f 6/18/15 10:24 AM f203e76a-bbf7-41a7-bed9-3a314452f77c 6/15/15 6:24 AM d67cd6f7-1488-4719-b13a-801ad2ca21e5 6/10/15 7:29 AM e013b218-0aaa-47f9-9dde-27c132ce023d 5/28/15 7:02 AM 9a760b22-4ed4-4d42-82c7-d5af915e01a0 5/13/15 6:34 AM 2b1fc4bd-4b33-4cba-ab31-57703b037496 4/22/15 11:28 PM 58929817-036e-4dc3-a211-319b496b8f6a 4/20/15 8:52 PM 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950f4499-6446-4b33-a568-3885cce2f637 10/2/14 8:27 PM ab297ba5-efdd-42ef-8427-5ae0d75739a3 9/30/14 10:17 PM 6290c519-78d4-4dc7-91a0-f6746581ce1a 9/30/14 7:31 PM 93ee3d04-c39d-44aa-a95f-d8063ff3ea65 9/28/14 9:53 PM bebf28db-9fbb-43d6-b923-ea43085ed965 9/28/14 4:03 PM c6be9da2-f843-49d7-a03d-c58a685ce618 9/26/14 7:36 AM b08a12a3-5369-47a6-9bcf-f05fbb776a2d 9/25/14 10:58 PM acc5ec73-4c69-46cc-a4b1-61b27bc513ff 9/25/14 12:58 AM 1bd6beb6-6fd4-4fd2-8d8c-5961818c29c9 9/24/14 10:15 AM 9bb30ec5-6ec0-4109-aa83-87eafd58326d 9/22/14 2:53 PM 7a7f0a19-df27-45b4-96af-c064574a0515 9/18/14 3:35 AM 7567a4a4-7b3e-4fba-9486-7b196d342235 9/18/14 3:28 AM 7193e15e-f9ca-4572-a1de-f5485173a32a 9/15/14 9:17 PM 13f808f5-cd41-44ac-8a5c-b97a3def34ce 9/12/14 10:43 AM caa8e4ae-91e3-4a9f-8e65-975dcf169245 9/12/14 10:40 AM daed4edd-dff0-494b-b50d-8d2fe57c5288 9/12/14 10:39 AM 6431f603-633a-4d29-ae71-74a9dbac7384 9/10/14 3:00 PM 51bcf2b6-87af-4ae4-ac89-4f8ffb487384 8/19/14 9:51 AM 537164ea-67b3-4ede-8fab-9f9f858bd367 7/28/14 2:01 PM 3c7d6e74-ca20-4cfc-b9f0-a273c6f9ceb3 7/24/14 9:57 PM 00ff705e-180e-4de9-883e-eeb6247cc26e 7/24/14 3:48 PM 31d46bc0-14fe-45d3-8485-3da5674c4b8f 7/24/14 10:52 AM d1d9e14c-0f3b-4638-9e4f-db4ef90a1f22 7/17/14 10:37 AM c8ce2752-dc32-4b01-81dc-66de45c9a301 7/15/14 9:30 PM ce17c0e9-b9ea-4b18-a9ed-6722fa39847d 7/12/14 9:49 PM 8ffb6eab-b2ee-4d59-b1b2-6f80cd365df2 6/18/14 10:42 PM d73b00c9-ab07-4557-b4d7-bec09d809a43 6/9/14 8:00 PM e6f4dd51-0f90-4c93-9e51-ca495e6463b7 6/8/14 11:55 PM 8a5bc738-1042-41e8-b421-08f552d970ca 6/5/14 3:45 PM 1bd6c690-c121-4861-bdad-c2593eaba54f 6/5/14 10:00 AM af352712-1f9f-4e5c-aff7-e62650e25eaf 6/5/14 9:46 AM d5b0e339-2381-42bc-ae14-04464d8d0c70 6/5/14 6:31 AM e812e22d-8803-480a-a3bc-407a12485a2e 5/18/14 10:37 PM ce32b47c-b8a4-4cee-bae4-6a580bd3a9b5 5/18/14 9:15 PM fcf07394-7c99-498e-ada9-0d0a0ca7af06 4/24/14 4:04 PM fae1fba6-eb03-4448-b813-1aa5ef197ae0 4/24/14 8:55 AM 8e21ec16-a1b7-47fd-8482-55279319ea05 4/9/14 9:41 PM 0813f2ff-4dd0-48b5-a446-249681915fd3 4/9/14 10:09 AM Submitted Crash Reports Report ID Date Submitted bp-cb821472-3683-4829-918d-c6dcc1170602 6/2/17 9:07 AM bp-0c2f8528-0155-4362-b67b-ee1991170602 6/2/17 9:03 AM bp-a60c3fe6-4138-4389-a96f-ea0501170602 6/2/17 8:53 AM bp-abfeab99-1c87-49db-94f1-94cf91170602 6/2/17 8:37 AM bp-1e1f28b1-e8ea-4305-a92d-cf0791170531 5/31/17 7:23 PM bp-7893e7fe-d6d2-47c3-aa23-250e71170531 5/31/17 8:39 AM bp-f9fb83ac-1d0c-4c0d-8d7c-8cc051170531 5/31/17 8:37 AM bp-275cc2ac-1822-403f-9400-c9cde1170531

All Replies (1)

Can you try to submit a few more recent report and post their ID?

If a line on the about:crashes page doesn't start with "bp-" then click the line to submit the report and the link will be updated and gets a "bp-" prefix if the report is submitted successfully. Please do not add the "bp-" prefix yourself.

The one report that had been submitted is an OOM (out-of-memory) crash report where not enough free memory is available and Firefox crashes when it tries to allocate a specific block of contiguous memory.


You can try to disable hardware acceleration in Firefox.

  • Options/Preferences -> Advanced -> General -> Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.


Try to disable multi-process windows in Firefox to see if that has effect.

You can disable multi-process windows in Firefox by setting these prefs to false on the about:config page.

  • browser.tabs.remote.autostart = false
  • browser.tabs.remote.autostart.2 = false

You can open the about:config page: via the location/address bar. You can accept the warning and click "I'll be careful" to continue.