Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

bing takes over my google search on my Mac yet there is no addon or malware

  • 8 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by rpollina

Every time i search google, i get results in bing. i see solutions listed for windows but have not seen anything for a mac. i am using sierra, have done a search for bing as well as conduit in my programs with nothing coming up.

any help is greatly appreciated as this is most annoying.

Every time i search google, i get results in bing. i see solutions listed for windows but have not seen anything for a mac. i am using sierra, have done a search for bing as well as conduit in my programs with nothing coming up. any help is greatly appreciated as this is most annoying.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

If it works in Safe Mode and in normal mode with all extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) disabled then try to find which extension is causing the problem by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via *"3-bar" menu button -> Exit (Power button)

  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit
Read this answer in context 👍 1

All Replies (8)

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove Bing Anything. Now do the same in the computers Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder. Linux: Check your user manual.

There was nothing related to Bing in either of those locations.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

the problem goes away when i start the browser in safe mode, thanks.

what is the permanent fix?

much appreciated

தீர்வு தேர்ந்தெடுக்கப்பட்டது

If it works in Safe Mode and in normal mode with all extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) disabled then try to find which extension is causing the problem by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via *"3-bar" menu button -> Exit (Power button)

  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit

What was causing the problem?

it was an add on called - safe search, no matter what the topic was, it always used bing