Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I've lost the little icon at the top of the page that lets me know if a page is safe or not. How can I get it back?

Next to the "Start a conversation" icon was an icon that turned green for safe pages, said "unknown" if no info on the page's safety and red if the page might cause problems for my computer. I accidentally deleted it and now I want it back. How can I do that?

Next to the "Start a conversation" icon was an icon that turned green for safe pages, said "unknown" if no info on the page's safety and red if the page might cause problems for my computer. I accidentally deleted it and now I want it back. How can I do that?

All Replies (1)

Hi Tessiewebb, that sounds like a feature that would have been provided by an add-on.

I notice in your extensions list that you have the WOT extension and it is disabled. WOT was removed from the Mozilla Add-ons site due to poor privacy practices (see: http://www.ghacks.net/2016/11/05/mozilla-and-google-remove-wot-extens...) but you might still be able to re-enable the extension on the Add-ons page if you trust them.

You can view, disable/enable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then check the list on the right side: disabled extensions cluster toward the bottom. If an extension can't be enabled (no Enable button or it's grayed) click the More link for more information about the problem.