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Thunderbird update applied last night. Will not give the password screen to get new mail. How do I fix it?

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  • Last reply by Toad-Hall

fatihteacher
fatihteacher
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Thunderbird requested a restart to update on 7/13/15. Once applied, the program restarted. I need to enter a password to receive email form my ISP. Once restarted the program will not give me the pop-up box for the password. In the Account Settings, Server Settings screen, Authenticate by Normal Password is selected. No screen. Hit the Get Messages button...nothing. I also need to authenticate to send and that seems to be working...that password box pops up. Any suggestions?

Thunderbird requested a restart to update on 7/13/15. Once applied, the program restarted. I need to enter a password to receive email form my ISP. Once restarted the program will not give me the pop-up box for the password. In the Account Settings, Server Settings screen, Authenticate by Normal Password is selected. No screen. Hit the Get Messages button...nothing. I also need to authenticate to send and that seems to be working...that password box pops up. Any suggestions?

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Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Are you using an anti-virus product like Avast?