Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes upon attempting to print “Disqus” comments via “This frame” then “Print frame” route

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 5 views
  • Last reply by SantiagodeCompostela

I once relied on Firefox to print enormous quantities of reader Disqus-generated comments on a host of different web sites, since Firefox handled the memory management requirements better than all other browsers I've used. In November of last year, however, I allowed myself be conned into upgrading Firefox, since which point EVERY attempt to print Disqus comments via the right click “This frame” then “Print frame” route has resulted in a Firefox crash—every one, haven't achieved a single success. I've upgraded the Adobe “Create pdf” add-on; deleted then re-installed the Adobe document print driver in the Windows control panel; upgraded Firefox again (today); retried the drill in safe mode; etc.—all with no effect. This is the link to the latest crash report: bp-a1a4a752-6d4c-418f-a90d-4a1f72150404. Attempting to print comments generated by programs other than Disqus seem to work fine.

I mightily regret having been gulled into the original upgrade, since I effectively swapped a program that was working superbly for one that doesn't work at all. For whatever help you can provide, please accept my sincere thanks in advance.

I once relied on Firefox to print enormous quantities of reader Disqus-generated comments on a host of different web sites, since Firefox handled the memory management requirements better than all other browsers I've used. In November of last year, however, I allowed myself be conned into upgrading Firefox, since which point EVERY attempt to print Disqus comments via the right click “This frame” then “Print frame” route has resulted in a Firefox crash—every one, haven't achieved a single success. I've upgraded the Adobe “Create pdf” add-on; deleted then re-installed the Adobe document print driver in the Windows control panel; upgraded Firefox again (today); retried the drill in safe mode; etc.—all with no effect. This is the link to the latest crash report: bp-a1a4a752-6d4c-418f-a90d-4a1f72150404. Attempting to print comments generated by programs other than Disqus seem to work fine. I mightily regret having been gulled into the original upgrade, since I effectively swapped a program that was working superbly for one that doesn't work at all. For whatever help you can provide, please accept my sincere thanks in advance.

cor-el மூலமாக திருத்தப்பட்டது

All Replies (4)

There is a bug that is still being investigated that is associated with the bug signature, however I currently do not have a work around for the meantime. Is it possible to save the webpage first then print it in another program?

Guigs2, thanks for the response. Yes, I can save the content of the webpage, then copy to another program for printing, but the drill within FF was much easier & direct (of course). Do you expect a fix for the identified bug, or is this the end of the road? If/when there should ever be a fix, how will I know of it? Thanks again.

I am not sure if its the end of the road, if running Firefox with that viariable in the bug comment https://bugzilla.mozilla.org/show_bug.cgi?id=1019063#c16 is up your alley, that would be a useful piece of information. I do not have any eta however.

Guigs2, thanks again. The info in the link provided is over my head, unfortunately. Is there a source of previous versions of FF that I could, if only by trial & error, find one that fits my needs? (I don't remember the last version number that I had that did what I wanted, sorry.)