Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

connecting to the update server goes on for ever and ever

  • 4 பதிலளிப்புகள்
  • 32 இந்த பிரச்னைகள் உள்ளது
  • 8 views
  • Last reply by finitarry

every time i get reminded about updating security on Firefox 6.0.2 and click on update, the update server connection bar keeps rolling,, but nothing happens.

every time i get reminded about updating security on Firefox 6.0.2 and click on update, the update server connection bar keeps rolling,, but nothing happens.

All Replies (4)

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

i am running Mac OSX 10.6 and am not sure how to trash my current Firefox 5.0 and install the Firefox 6.0.2dmg (28.1 MB-utwente.nl) that is in my download folder today. Do i drag that folder to the desktop & then Trash the Firefox 5.0 from my Applications folder? How do i install the new version from my desktop? Do i drag that into my Applications folder? Sad to say i do not have that much expertise!

I found cor-el's reply helpful - thanks. Drawlind, I struggled trashing the old version, until I transsferred it from Applications to the desktop thence to trash. After that drag the new version to applications as you suggest