firefox wont open it keeps saying it ia already running and to close it before opening a new window whatcan i do to remady this
when ever i go to open fire fox i get a prombt saying firefox is already running and to please close it down are restart my pc before i can open it nothing is running and evehn after rebooting my pc i still get the same message i even reinstalled firefox and im still getting the same message
when ever i go to open fire fox i get a prombt saying firefox is already running and to please close it down are restart my pc before i can open it nothing is running and evehn after rebooting my pc i still get the same message i even reinstalled firefox and im still getting the same message
All Replies (1)
Sounds like it is hanging when you exit and later try to restart Firefox.
- How to stop the running Firefox process
- In Task Manager, does firefox.exe show in the Processes tab?
- See: http://kb.mozillazine.org/Kill_application
- Windows 7 users: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
- What may cause Firefox to hang at exit
- You may need to try Firefox Safe Mode
- You may need to use Safe Mode to locate the problem:
- See:
- Firefox 4 & 5 users, hold the Shift key while clicking the Firefox 4 desktop icon to enter Safe Mode or, when Firefox 4 or 5 is open you can use the menu item Help > Restart with Add-ons Disabled (Firefox immediately shuts down and then restarts)
- Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox.
- In Firefox 4 & 5, Safe Mode also disables Plugins and Hardware Acceleration.
- If you are using a theme, switch to the DEFAULT theme: Add-ons > Themes before starting Safe Mode (In Firefox 4 & 5, Add-ons > Appearance). See: http://support.mozilla.com/en-US/kb/Using%20themes%20with%20Firefox#w_managing-themes-and-personas
- When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode".
- Test to see if the problem you are experiencing is corrected.
- If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it
- by enabling one at a time until the problem reappears.
- You can also enable a few at a time (3-5) or half of them, if you wish, keeping track of what you just disabled/re-enabled to see if the problem re-occurs; this will help narrow down the possibilities if you have a large number of add-ons.
- You MUST close and restart Firefox after EACH change via File > Restart Firefox (on Mac: Firefox > Quit).
- You can use "Disable all add-ons" on the Safe Mode start window.
- See the following for more information
- You may need to use Safe Mode to locate the problem: