Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I import bookmarks after refreshing Firefox?

  • 3 பதிலளிப்புகள்
  • 5 இந்த பிரச்னைகள் உள்ளது
  • 17 views
  • Last reply by Mkll

I refreshed Firefox this morning and the original issue (slow opening speed for the browser) is now resolved, but I had no idea my bookmarks would go away (among other problems). I have tried two things many articles seem to point to, which are: 1) When I click "Bookmarks" from the file menu, select "show all", then in the dialog box that appears I click "import and back-up", select "restore", I've clicked on several recent dates to restore to a date. No matter which date I choose I receive the message "unable to process the backup file" 2) When I do the same process but instead of selecting a date, I click "restore" and "choose file" and select one of the files from the "old firefox data" folder on my desktop, the same error message occurs ("unable to process the backup file").

What else can I do to fix this?

I refreshed Firefox this morning and the original issue (slow opening speed for the browser) is now resolved, but I had no idea my bookmarks would go away (among other problems). I have tried two things many articles seem to point to, which are: 1) When I click "Bookmarks" from the file menu, select "show all", then in the dialog box that appears I click "import and back-up", select "restore", I've clicked on several recent dates to restore to a date. No matter which date I choose I receive the message "unable to process the backup file" 2) When I do the same process but instead of selecting a date, I click "restore" and "choose file" and select one of the files from the "old firefox data" folder on my desktop, the same error message occurs ("unable to process the backup file"). What else can I do to fix this?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

local directory.

Read this answer in context 👍 2

All Replies (3)

Hello, type about:profiles in your url bar. Then click on Open Folder, then open Old Firefox Data and drag everything from there into the new profile folder. Then restart Firefox. If this solved your problem, please Mark as Solution.

Do I click "open folder" to the right of "root directory" or "local directory"

தீர்வு தேர்ந்தெடுக்கப்பட்டது

local directory.