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When I attach a document to an e-mail, the document screen comes up behind the e-mail, instead of on top, which it did historically. How can I fix this?

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  • Last reply by guigs

Historically the document screens would pop-up on top of the e-mail. I would select & click on the document I wanted. Now the document screens come up behind the e-mail, and I have to shrink the e-mail page to get access to the documents. This becomes a major problem when a number of attachments are going with the e-mail message. I don't recall doing anything that would have changed the process, and I can't figure out how to reverse it. PS -- I use Cox e-mail in a Mozilla platform.

Historically the document screens would pop-up on top of the e-mail. I would select & click on the document I wanted. Now the document screens come up behind the e-mail, and I have to shrink the e-mail page to get access to the documents. This becomes a major problem when a number of attachments are going with the e-mail message. I don't recall doing anything that would have changed the process, and I can't figure out how to reverse it. PS -- I use Cox e-mail in a Mozilla platform.

All Replies (1)

Mark, I understand that you are frustrated with a changed functionality of an email website that you use. There is a feature in Firefox that switches to a tab immediately in the "3bar" menu > Options under Tabs, please make sure that nothing has changed.

Please also update to version 32, and post back with your results.