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My phone randomly reboots when using Firefox for mobile

brandonpa
brandonpa
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Firstly the good stuff about this browser. I love this browser as well as I absolutely love the add-ons (especially the ad-block). In my eyes it has a faster render and display of pages than the stock browser as well as Dolphin HD browser. I also like that when you zoom it you have the option for the browser to let the page alone and zoom in or try and re-render the page to accommodate the zooming in. (Dolphin doesn't have that option that I can find). Onto the problems that I see. Firstly the flash is a big issue that myself as well as many people have with this browser. I am assuming it is being worked on due to that being a bigger issue. The other issue I am having is that while using the browser sometimes my phone locks up and randomly fully re-boots the system. It doesn't even give me a force close error or any other type of error. It doesn't occur on any particular type of website or any website specifically.

Firstly the good stuff about this browser. I love this browser as well as I absolutely love the add-ons (especially the ad-block). In my eyes it has a faster render and display of pages than the stock browser as well as Dolphin HD browser. I also like that when you zoom it you have the option for the browser to let the page alone and zoom in or try and re-render the page to accommodate the zooming in. (Dolphin doesn't have that option that I can find). Onto the problems that I see. Firstly the flash is a big issue that myself as well as many people have with this browser. I am assuming it is being worked on due to that being a bigger issue. The other issue I am having is that while using the browser sometimes my phone locks up and randomly fully re-boots the system. It doesn't even give me a force close error or any other type of error. It doesn't occur on any particular type of website or any website specifically.

All Replies (3)

Matt Brubeck
Matt Brubeck
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Thanks for the feedback, and sorry about the rebooting problem. Can you let us know what model of phone you are using?

brandonpa
brandonpa Mwenye swali
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HTC Incredible Model: ADR6300 Android 2.2 Baseband version: 2.15.00.07.28 Kernel Version: 2.6.32.17-g9a2fc16 htc-kernel@u18000-build-149 #1

It is not rooted, just standard stock rom that Verizon messes with. Not sure if the version information I typed into the first initial question page shows or not but here are the versions and addons that I currently have installed.

Browser Version: Mozilla/5..0 (Android; Linux armv7l; rv:2.1) Gecko/20110318 Firefox/4.0b13pre Fennec/4.0.

Addons: Phony 2.0.1, Quit Fennec 2.1.3, Personas 0.91, Adblock Plus 1.3.6, Heartshine valentines day theme

Then the stock ones that are already a part of firefox: Google, Amazon.com, Twitter, Wikipedia.

Just let me know if you need any more information. The last page that it did the re-boot with was flexmls listings for homes, I was just going through the list of homes that were for sale in my area. Another site off of the top of my head that it did the re-boot problem once before I was surfing ppcgeeks.com forums. So unless those two sites have similar features, I am personally not able to determine if it is anything that may be triggering the (what I am assuming) fatal error. I have been to both of those sites before and after the re-boot issue and it didn't reboot. So to throw another kink in this problem it doesn't even do it every time I visit the sites. I have never had this happen with either the stock browser or Dolphin HD, so I am assuming that it is this particular browser that is causing this problem.

Modified by brandonpa

Matt Brubeck
Matt Brubeck
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Thanks again for the information. We'll see if we can reproduce the problem to help us find and fix it.