Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

download spead is slower than upload speed with high speed internet

more options

Wireless lap top computer: Internet speed to this computer is about 18mb up load 3mb. runs great

PC computer: I have been having problems with downing loading short video such as a YouTube. I have tested cables for modem and router. For this computer I have less then 1mb download and 2.3mb upload. Defrag, cookies, disc, all are as they should be, 4 ram, and Charter Security Suite up to date.

Is it possible Mozilla is part of the problem with the PC slow download and higher up-load?

Wireless lap top computer: Internet speed to this computer is about 18mb up load 3mb. runs great PC computer: I have been having problems with downing loading short video such as a YouTube. I have tested cables for modem and router. For this computer I have less then 1mb download and 2.3mb upload. Defrag, cookies, disc, all are as they should be, 4 ram, and Charter Security Suite up to date. Is it possible Mozilla is part of the problem with the PC slow download and higher up-load?

Vald lösning

If you are using a Flash-based speed test, you may need to optimize Flash first before you get useful results in the test. Check out this thread: Firefox too slow to respond.

Regarding video downloads, also make sure you are fully up-to-date with your RealNetworks software.

Läs svaret i sitt sammanhang 👍 3

Alla svar (1)

more options

Vald lösning

If you are using a Flash-based speed test, you may need to optimize Flash first before you get useful results in the test. Check out this thread: Firefox too slow to respond.

Regarding video downloads, also make sure you are fully up-to-date with your RealNetworks software.