Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Firefox keeps hanging up and freezing. I get this message. "Firefox is already running, but is not responding. To open a new window, you must first close the existing--what a mess.

  • 2 svar
  • 114 har detta problem
  • 1 visning
  • Senaste svar av cor-el

more options

No matter how many times I open and close, firefox hangs up after surfing a few pages. When I look at task master, firefox is using up hundreds of thousands of kb, causing the processor to stall at 100%. I do not have this problem when surfing with IE. I have the latest version of firefox. I never had this problem with version 5. It keeps getting worse with each "update".

No matter how many times I open and close, firefox hangs up after surfing a few pages. When I look at task master, firefox is using up hundreds of thousands of kb, causing the processor to stall at 100%. I do not have this problem when surfing with IE. I have the latest version of firefox. I never had this problem with version 5. It keeps getting worse with each "update".

Alla svar (2)

more options

See "Firefox is already running but is not responding" error - How to fix

Obviously firefox should not hang after surfing a few pages. I have Firefox installed on an XP including firefox 6.0.2 and do not have problems.

See also

Have a read of the above linked articles. The first thing to do is to try to get firefox to behave more normally

  1. Use safe mode
    • but do not make changes when you have the window with a list of options just click continue
  2. if using safe mode does not solve the problem also
    • make sure you use the default theme
    • disable all pluggins

Note by keying in about:memory into the location bar you will get a report, which includes more info as you roll the mouse pointer over items, that should help indicate where all the memory is being used.

more options