Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

I need to revert to older version. Will that replace Firefox4 or will I have both?

  • 1 svar
  • 18 har detta problem
  • 4 visningar
  • Senaste svar av TonyE

more options

Firefox4 is not compatible with my hp printer and my online library access does not work with Firefox4. Library says use an older version or another provider. Printer is a problem, too.

Firefox4 is not compatible with my hp printer and my online library access does not work with Firefox4. Library says use an older version or another provider. Printer is a problem, too.

Alla svar (1)

more options

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles