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Whilst trying to open a Gumtree window I get:- This XML file does not appear to have any style information associated with it. The document tree is shown below.

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  • Senaste svar av cor-el

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Tell me what this means:- This XML file does not appear to have any style information associated with it. The document tree is shown below.:-

<Error> AccessDenied <Message>Access Denied</Message> <RequestId>XKJK8SMAC80H18P7</RequestId> <HostId> 6lm1LagVr9JzVAjbeRP0LC01DLv0WTwnXU6b40XFpp1ERPJTn4ZkwJlnLi3yBobA3JgRpCPcHGk= </HostId> </Error>

and how to stop it happening when I try to open a Gumtree window or a link from a Gumtree email.

Tell me what this means:- This XML file does not appear to have any style information associated with it. The document tree is shown below.:- <Error> <Code>AccessDenied</Code> <Message>Access Denied</Message> <RequestId>XKJK8SMAC80H18P7</RequestId> <HostId> 6lm1LagVr9JzVAjbeRP0LC01DLv0WTwnXU6b40XFpp1ERPJTn4ZkwJlnLi3yBobA3JgRpCPcHGk= </HostId> </Error> and how to stop it happening when I try to open a Gumtree window or a link from a Gumtree email.

Alla svar (3)

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That is an error page and probably not the content you would have expected. This content might only be available if you are signed in or security software might have modified the link. You can try to copy the link and paste it in the Firefox location bar.

Ändrad av cor-el

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Even the opening webpage https://www.gumtree.com/ gets this response from my PC. Is it the same with yours? I had 4 updates last night. It didn't do it before them and does now. Any likelyhood they were the cause?

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The Gumtree website works fine for me.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Are you using a proxy or VPN?

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":